We are looking for highly skilled Loans /Recoveries Officer to develop and execute marketing strategies that drives business growth in and around Bulawayo. The ideal candidates will have a strong background in marketing, excellent communication skills, and the ability to work in a fast -paced environment.
Job Summary
- Employer: Yambukai Finance
- Job Type: Full-time
- Location: Bulawayo, Zimbabwe
- Category: Finance
- Closing Date: 2026-10-02
Key Responsibilities
- Manage and recover overdue and non-performing loans.
- Engage clients, guarantors and other stakeholders to secure repayments.
- Negotiate repayment arrangements and settlements with defaulting borrowers.
- Conduct field visits, skip tracing and investigations on delinquent accounts.
- Initiate and monitor legal recovery processes where necessary.
- Maintain accurate recovery records and prepare recovery reports.
- Ensure compliance with company policies, regulatory requirements and recovery procedures.
- Contribute to the achievement of recovery targets and reduction of portfolio at risk.
Requirements
- Bachelor’s Degree in Banking and Finance, Accounting, Business Management, Risk Management, Law, Economics or related field.
- Minimum of 2-5 years’ experience in recoveries, collections, credit control, microfinance, banking, or related financial services.
- Experience in legal recoveries and debt collection will be an added advantage.
- Knowledge of Zimbabwean lending and debt recovery practices.
How to Apply
Apply by email: Recruitment@yambukaifinance.co.zw
Apply online: www.yambukaifinance.co.zw
Apply online: www.yambukaifinance.co.zw
About the Company
Yambukai Finance operates as a registered microfinance institution within Zimbabwe's financial services sector. The company holds official registration with the Reserve Bank of Zimbabwe, ensuring adherence to national regulatory standards. As a committed participant in the industry, Yambukai Finance is also a member of the Zimbabwe Association of Micro Finance Institutions (ZAMFI). Its service portfolio includes initiatives such as the "Drive to Own" program, designed to facilitate asset acquisition and enhance financial access for individuals across Zimbabwe. This structure positions the company to contribute to local economic empowerment through responsible lending practices.
Empowering Zimbabweans with registered microfinance and asset acquisition solutions.
Website: https://www.yambukaifinance.co.zw/service/drive-to-own/
Frequently Asked Questions
What qualifications or certifications do I need to become a Loans Officer/Recoveries at a Zimbabwean finance company?
Most employers require a diploma or degree in Banking, Finance, Accounting, or Business Studies from recognized institutions like UZ, MSU, or polytechnics. Professional certifications such as CIS, ACCA, or Institute of Bankers Zimbabwe (IOBZ) qualifications strengthen your application significantly.
What are the typical day-to-day responsibilities of a Loans Officer/Recoveries?
You will assess loan applications, conduct credit checks and risk analysis, prepare documentation, and follow up on overdue accounts through calls and field visits. The role also involves negotiating repayment plans and escalating non-performing loans to legal recovery when necessary.
How is the work culture and what expectations should I prepare for in Zimbabwe's microfinance sector?
Expect a high-pressure, target-driven environment where meeting monthly disbursement and recovery targets is essential for job security. Punctuality, professional dress, and strong relationship-building skills are highly valued, with frequent travel to clients in both urban and rural areas.
What career progression opportunities exist for Loans Officers in Zimbabwe?
With strong performance, you can advance to Senior Loans Officer, Branch Manager, or Credit Manager roles within 3-5 years. Some professionals transition into risk management, internal audit, or move to commercial banking for broader exposure.
What benefits are typically offered for this role in Zimbabwe?
Standard benefits usually include paid annual leave, limited medical aid coverage, and pension contributions through NSSA or private schemes. Some microfinance institutions also offer performance-based incentives and transport or fuel allowances for field work.
How should I apply and what do Zimbabwean employers look for in candidates?
Apply through company websites, job portals like Classifieds.co.zw, or by submitting hard copies to branch offices as many firms still prefer physical applications. Employers prioritize candidates with clean credit records, local market knowledge, strong negotiation skills, and verifiable references from previous financial services roles.
