We are looking for highly skilled Loans /Recoveries Officer to develop and execute marketing strategies that drives business growth in and around Bulawayo. The ideal candidates will have a strong background in marketing, excellent communication skills, and the ability to work in a fast -paced environment.
Job Summary
- Employer: Yambukai Finance
- Job Type: Full-time
- Location: Bulawayo, Zimbabwe
- Category: Finance
- Closing Date: 2026-10-02
Key Responsibilities
- Manage and recover overdue and non-performing loans.
- Engage clients, guarantors and other stakeholders to secure repayments.
- Negotiate repayment arrangements and settlements with defaulting borrowers.
- Conduct field visits, skip tracing and investigations on delinquent accounts.
- Initiate and monitor legal recovery processes where necessary.
- Maintain accurate recovery records and prepare recovery reports.
- Ensure compliance with company policies, regulatory requirements and recovery procedures.
- Contribute to the achievement of recovery targets and reduction of portfolio at risk.
Requirements
- Bachelor’s Degree in Banking and Finance, Accounting, Business Management, Risk Management, Law, Economics or related field.
- Minimum of 2-5 years’ experience in recoveries, collections, credit control, microfinance, banking, or related financial services.
- Experience in legal recoveries and debt collection will be an added advantage.
- Knowledge of Zimbabwean lending and debt recovery practices.
How to Apply
Apply by email: Recruitment@yambukaifinance.co.zw
Apply online: www.yambukaifinance.co.zw
Apply online: www.yambukaifinance.co.zw
About the Company
Yambukai Finance operates as a registered microfinance institution within Zimbabwe's financial services sector. The company holds official registration with the Reserve Bank of Zimbabwe, ensuring adherence to national regulatory standards. As a committed participant in the industry, Yambukai Finance is also a member of the Zimbabwe Association of Micro Finance Institutions (ZAMFI). Its service portfolio includes initiatives such as the "Drive to Own" program, designed to facilitate asset acquisition and enhance financial access for individuals across Zimbabwe. This structure positions the company to contribute to local economic empowerment through responsible lending practices.
Empowering Zimbabweans with registered microfinance and asset acquisition solutions.
Website: https://www.yambukaifinance.co.zw/service/drive-to-own/
Frequently Asked Questions
What qualifications or certifications do I need to become a Loans Officer/Recoveries at a Zimbabwean finance company?
Most employers require a diploma or degree in Banking, Finance, Accounting, or Business Studies from institutions like the University of Zimbabwe, NUST, or Zimbabwe Open University. Professional certifications such as the Institute of Bankers of Zimbabwe (IOBZ) diploma or Credit Management qualifications strengthen your application significantly.
What are the typical day-to-day responsibilities of a Loans Officer/Recoveries role?
You will assess loan applications, conduct credit checks, verify collateral, and prepare repayment schedules for new borrowers. For recoveries, you will contact defaulting clients through calls and field visits, negotiate repayment plans, and initiate legal proceedings when necessary under Zimbabwe's Debt Recovery laws.
How does workplace culture and employer expectations differ for finance roles in Zimbabwe?
Zimbabwean microfinance and lending institutions typically emphasize aggressive target-driven performance with monthly loan disbursement and recovery quotas. Punctuality, formal dress codes, and relationship-building with clients in both urban and rural communities are highly valued, with many employers expecting weekend work or extended hours during month-end.
What career progression opportunities exist for Loans Officers in Zimbabwe's finance sector?
With strong performance, you can advance to Senior Loans Officer, Branch Manager, or Regional Credit Manager within 3-5 years. Some professionals transition into risk management, internal audit, or establish their own microfinance operations after gaining substantial experience and regulatory knowledge.
What benefits should I expect from a Loans Officer/Recoveries position at a Zimbabwean finance company?
Standard benefits typically include annual leave days as prescribed by the Labour Act, limited medical aid coverage, and participation in the National Social Security Authority pension scheme. Performance-based incentives such as commissions on recoveries or loan volumes are common but vary considerably by employer size and profitability.
How should I apply for Loans Officer positions and what do Zimbabwean employers prioritize in candidates?
Submit applications through company websites, recruitment agencies like CV People Africa, or physical drop-offs at branch offices with a detailed CV and certified academic documents. Employers prioritize candidates with proven sales or collections experience, clean credit records, valid driver's licenses for field work, and strong communication skills in English and local languages like Shona or Ndebele.
