We are pleased to announce an exciting career opportunity within our organization for the position of IT Support & Deployment Specialist. We are seeking a highly motivated and technically skilled individual to join our Technology/Operations team.
Job Summary
- Employer: mjgroup
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Information Technology
- Closing Date: 2026-10-24
Key Responsibilities
- Serve as the primary point of contact for internal hardware and software support
- Manage provisioning, configuration, and maintenance of company devices
- Administer and troubleshoot VoIP and internal communication platforms
- Oversee Google Workspace administration, including user management, permissions, and security compliance
- Provide technical support, deployment, and troubleshooting for clients
- Manage and resolve email system issues including deliverability and routing
- Deploy, configure, and maintain servers (physical and VPS environments)
- Monitor system performance and ensure optimal network and server health
Requirements
- Certifications such as CompTIA A+, Network+, or equivalent
- Knowledge of email infrastructure (SPF, DKIM, DMARC, MX routing)
- Experience in client-facing roles or Managed Service Providers (MSPs)
- Familiarity with ticketing and asset management systems
How to Apply
Apply by email: hr@mjgroup.africa
Frequently Asked Questions
What qualifications or certifications are typically required for an IT Support & Deployment Specialist role in Zimbabwe?
Most employers require a diploma or degree in Computer Science, Information Technology, or a related field from institutions like the University of Zimbabwe or Harare Institute of Technology. Certifications such as CompTIA A+, Microsoft 365 Certified, or Cisco CCNA are highly valued and can significantly improve your competitiveness in the local job market.
What are the common day-to-day responsibilities of an IT Support & Deployment Specialist?
Daily tasks typically include troubleshooting hardware and software issues, setting up and configuring new workstations, managing user accounts, and deploying system updates across the organization. You will also document technical procedures, train end-users on basic IT functions, and coordinate with vendors for equipment repairs or replacements.
How does work culture and employer expectations differ for IT roles in Zimbabwe compared to international standards?
Zimbabwean workplaces often emphasize hierarchical respect and formal communication channels, with employers expecting punctuality and adaptability due to occasional infrastructure challenges like power outages. Flexibility is valued, as you may need to work outside standard hours during critical system deployments or urgent technical failures.
What career progression opportunities exist for IT Support & Deployment Specialists in Zimbabwe?
With experience, you can advance to senior support roles, IT Systems Administrator, or Network Engineer positions within larger organizations. Some professionals transition into IT management, cloud infrastructure roles, or specialized consulting, particularly as Zimbabwean companies increasingly adopt digital transformation strategies.
What benefits are typically offered for full-time IT positions in Zimbabwe?
Standard benefits usually include annual leave as prescribed by the Labour Act, limited medical aid coverage, and participation in pension schemes such as NSSA or private funds. Larger companies may offer additional perks like internet allowances, professional development funding, or performance bonuses, though these vary considerably by employer size and sector.
How should I apply for an IT Support & Deployment Specialist position, and what do Zimbabwean employers prioritize in candidates?
Submit applications through company websites, LinkedIn, or local job portals like Classifieds.co.zw, ensuring your CV highlights hands-on technical experience and problem-solving abilities. Employers prioritize candidates with proven troubleshooting skills, familiarity with common business software, and strong communication abilities, as user support requires patience and clarity when assisting non-technical staff.
