ENVIRONMENTAL MANAGEMENT AGENCY (EMA) POSITION: INFORMATION TECHNOLOGY OFFICER Station: Head Office Reporting to the Head – Information and Communication Technology, the incumbent will be responsible for the design, development, and enhancement of ICT solutions to improve organizational efficiency while providing support for the Agency’s ICT infrastructure, systems and end-user services in line with EMA’s digital transformation objectives.
Job Summary
- Type: full-time
- Location: Harare
- Category: Information Technology
- Closing Date: 2026-07-24
Key Responsibilities
- Maintain and upgrade existing systems as required.
- Support and troubleshoot ERP system (Acumatica) issues in liaison with the ICT team.
- Assist with system backups, data integrity checks, and disaster recovery procedures.
- Collaborate with the ICT team to resolve issues and ensure solutions are viable and consistent.
- Assist in the rollout of new ICT projects and digital platforms.
- Design and deploy environmental management database systems with high availability.
- Guide the design, development and documentation of the Agency’s data repositories and information systems.
- Oversee and manage data ingestion from external sources such as partner databases and mobile data collection tools while maintaining security and data integrity.
- Maintain accurate documentation of backups carried out on the Agency’s ICT systems.
Requirements
- A first Degree in Information Systems, Computer Science or an equivalent relevant qualification.
- Proven ability to develop software applications using PHP, Java, ASP.NET, C#, Delphi, C++, and Python.
- Knowledge of mobile application development using technologies such as Android Studio, Swift, Xamarin, JavaScript and AngularJS.
- Knowledge of software engineering principles including: * Agile Software Development * Software Frameworks * Networking/Network Protocols (TCP/IP, UDP)
- Hands-on experience working with Oracle, PostgreSQL or MySQL, Star Schema and other advanced database designs.
- Professional certification in Programming or AI Fundamentals is an added advantage.
- At least three (3) years’ experience in a similar working environment.
- Good interpersonal skills.
How to Apply
Apply by email: [email protected]
About the Company
The Environmental Management Agency in Zimbabwe is a statutory body responsible for ensuring the sustainable utilization of natural resources and protection of the environment, and comes up with plans to prevent pollution and environmental degradation. It is under the Ministry of Environment, Water and Climate. Its mission is to regulate, monitor and promote the sustainable management of natural resources and protection of the environment with stakeholder participation. The agency raises awareness in schools through talk shows, among other strategies.
Frequently Asked Questions
What are the typical educational qualifications and certifications expected for an Information Technology Officer role in a Zimbabwean agency like the Environmental Management Agency?
Most Zimbabwean employers look for a Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are highly advantageous and demonstrate practical skills.
What are the common day-to-day responsibilities of an Information Technology Officer at an environmental agency in Zimbabwe?
Daily tasks often include network administration, system maintenance, user support, and troubleshooting hardware and software issues. You would also be responsible for data management, ensuring system security, and potentially assisting with IT infrastructure projects.
What is the typical work culture and what are the expectations for an IT Officer in a Zimbabwean public sector agency?
The work culture in Zimbabwean public agencies often emphasizes adherence to established protocols, teamwork, and resourcefulness given potential budget constraints. Punctuality, professionalism, and a willingness to provide consistent support to diverse departments are highly valued.
What are the realistic career progression opportunities for an IT Officer within a Zimbabwean environmental agency?
Career progression typically involves moving into senior IT roles like Systems Administrator, Network Administrator, or potentially IT Manager with further experience and specialized training. Opportunities might also arise for specialization in areas like database management or cybersecurity within the public sector framework.
What standard benefits package can an Information Technology Officer expect from an organization like the Environmental Management Agency in Zimbabwe?
Typical benefits often include paid annual leave, sick leave, and a medical aid scheme to cover health expenses. Many Zimbabwean public sector entities also offer pension contributions and sometimes housing or transport allowances.
How should I apply for an IT Officer role in Zimbabwe, and what do employers typically look for in applicants?
Applications usually require a detailed CV and cover letter outlining relevant experience and qualifications, often submitted directly or via online portals. Zimbabwean employers seek candidates with strong technical skills, problem-solving abilities, and a proven track record of reliable IT support.