INFORMATION COMMUNICATION & TECHNOLOGY ADMINISTRATOR – Medical And Dental Practitioners Council Of Zimbabwe

DESCRIPTION 

The Medical and Dental Practitioners Council of Zimbabwe (MDPCZ) is a Statutory Body established in terms of Section 29 of the Health Professions Act (Chapter 27:19). Its mandate is to assist in the promotion of the health of the population of Zimbabwe through controlling the practice of the medical and dental profession through registration, education and maintaining standards of professional Profession. ethical practice by guiding the medical and dental Profession. The above vacancy has arisen within the council and suitably qualified candidates are invited to apply.

DUTIES
Provide strategic direction on system implementation based on IT strategy.
Provide directions for designing, establishing, and maintaining a network infrastructure for local and wide area connectivity and remote access.
Evaluate feedbacks on IT support and improve them to meet business satisfactory standards, with the implementation of a Service Desk system.

Prepare, execute SLA with suppliers in the best interest of the Company, Review IT process, procedures and documentthem according to Compliance requirements.
Serve as the first level and frontline for helpdesk technical support requests, interacting with local and remote users to aid and troubleshoot.
Provide technical support to corporate applications and ICT standard software (e.g., Office365, SAP, Databases)

Provide strategic direction on system implementation based on IT strategy.
Provide technical support with the installation and maintenance of servers, computers, and peripherals.
Assist with the monitoring of workstations, servers, LAN, and WAN equipment (e.g., Firewall, switches, Wi-Fi access points, Microsoft, backup, and antivirus systems).

REQUIREMENTS
Higher National Diploma or Bachelor’s Degree in Information Technology/Computer Science.
IT Governance/Security related certifications will be an added advantage.
CISCO networking certifications will be an added advantage
Minimum 2-3 years industry experience.

Skills

Support
Deskside and Telephonic support
Virtualization technologies (VMware) and others
Networking-Troubleshooting and configuration
PC and hardware maintenance
Third-part software deployment and maintenance
Windows and MacOS support (Software)

Database design and management
Database design and architecture
Database Backup DNS management and Hosting
Website and Email Hosting
Panel technologies
Domain registration and nameserver configurations

Software
System analysis
Software product modelling
Software design
Understanding in PHP, HTML, CSS Java
RESTFUL APIs implementation
Understanding in MySQL (RDBMS)