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Information and Communication Technology Manager


Position Title: Information and Communication Technology Manager

Responsible to: General Manager Finance and Administration Supervises: Information and Communication Technology Officers Position Status: Permanent Full Time (40 hours a week) Salary: Grade H2(Salary packaging opportunities exist within job role). Hours: Normal business hours but may be required to work beyond normal hours when the situation calls for that. Based at: Health Service Board – Harare office



Job Purpose

Develop and implement a digital transformation strategy for the Health Services Board in support of the HSB’s vision, mission, mandate and strategy. Lead the HSB in harnessing data through a business driven data analytics strategy in support of the HSB strategy. Develop a techno savvy health services workforce through the provision of digital technologies; e- learning platforms, user skills training in the Microsoft suit of programs.



• Lead in the automation of key business process within the HSB • Lead and support a high tech Human Resources Management Information System • Direct and Manage all ICT-related Tasks throughout the Organization • Identify and Implement New ICT Systems, Processes and Applications to Increase the Health Service Board’s Operational Efficiency • Maintain and Develop ICT Policy, Procedures, Reference Guides and Materials for the Health Service Board • Spearhead the implementation and utilization of computerized Human Resources Management Information Systems (HRMIS) for the management of Human Resources in the Health Service. • Manage the provision, maintenance and use of internet and E-mail services for the Health Service Board. • Draft user specifications on Information and Communication Technology (ICT) equipment for purchase by the Health Service Board Procurement entity. • Provide technical support (Trouble shooting, maintenance of ICT equipment, regular hardware and software upgrading and updating) within the Health Service Board. • Facilitate repairs of the Health Service Board ICT equipment by external service providers. • Maintain an up-to-date ICT Equipment Inventory Logbook. • Manage the development of ICT initiatives within the Health Service Board. • Evaluation of user needs and ICT systems functionalities. Qualifications, Experience and Competencies For appointment to this post, a candidate must have at least: • Bachelor’s Degree in any of the following: Information Technology, Computer Science or Business Information Technology from a recognized Institution • Master’s Degree in any of the following disciplines :- Information Technology, Computer Science/Engineering or Business Information Technology will be an added advantage. • A minimum of five (5) years’ experience in relevant work; • Member of an ICT professional body;


Candidates who meet the requirements of the posts are invited to submit their applications accompanied by CVs and certified copies of certificates not later than 5 April 2019 to :

The Executive Director
Health Service Board
Old Parirenyatwa Hospital
P.Bag A6104 Avondale,

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