GROUP ICT MANAGER

Most employers require a Bachelor's degree in Computer Science, Information Systems, or a related field, plus professional certifications such as CISSP, CISM, ITIL, or Cisco CCNP. An MBA or postgraduate qualification in technology management is increasingly preferred for senior roles. At least 8-10 years of progressive IT experience, with 3-5 years in management, is usually expected.

You will oversee IT infrastructure across multiple business units or subsidiaries, manage vendor relationships with local and international technology providers, and ensure cybersecurity compliance. Strategic planning, budget management, and leading a team of IT professionals are core duties. You will also liaise with executive leadership to align technology with business objectives.

Hierarchical respect and formal communication are valued, so building relationships with senior executives and government stakeholders is essential. Flexibility is important due to infrastructure challenges such as power outages and connectivity issues. Employers appreciate managers who can innovate within resource constraints and mentor local talent.

Progression typically leads to Chief Information Officer, Chief Technology Officer, or Group Executive positions within large corporates or multinational subsidiaries. Some professionals transition to consulting or establish their own IT services firms serving regional markets. International mobility to regional headquarters in South Africa or elsewhere is also common.

Standard packages usually include medical aid cover, pension or retirement contributions, and annual leave of 20-30 days depending on employer policy. Company vehicles or vehicle allowances, performance bonuses, and professional development funding are common at this level. Benefits vary significantly between parastatals, private sector, and international organizations.

Apply through professional networks, executive recruitment firms, and platforms such as LinkedIn or local job boards like classifieds.co.zw. Employers prioritize proven leadership experience, successful project delivery, and familiarity with enterprise systems relevant to their industry. A strong track record of cost management and digital transformation in challenging environments will distinguish your application.