A leading local logistics and freight forwarding company specializing in corridor management,
freight forwarding, and integrated supply chain solutions is seeking a highly organised, detail-
oriented, and experienced professional to join the team as an Import & Export Administrator.

Job Summary

Employer: agilentzw
Job Type: Full-time
Location: Harare, Zimbabwe
Category: Logistics
Closing Date: 2026-10-15

Key Responsibilities

Coordinate and administer all import and export shipments from origin to final destination.
Prepare, process, and verify import and export documentation, including commercial invoices, packing lists, bills of lading, customs declarations, and certificates of origin.
Liaise with clients, customs authorities, shipping lines, freight agents, transporters, and clearing agents to ensure smooth cargo movement.
Monitor shipment progress and provide timely updates to clients.
Ensure compliance with Zimbabwean customs regulations and international trade requirements.
Maintain accurate shipment records and documentation.
Resolve shipment delays, customs queries, and documentation discrepancies.
Coordinate transport bookings and delivery schedules.
Prepare quotations, invoices, and shipping reports where required.
Build and maintain strong relationships with customers and business partners.
Deliver excellent customer service throughout the shipment process.

Requirements

Diploma or Degree in Logistics and Supply Chain Management, International Trade, Business Administration, Shipping, or a related field.
Proven experience in import and export administration, freight forwarding, clearing and forwarding, or logistics operations is mandatory.
Practical experience in handling import and export documentation and coordinating international shipments.
Sound knowledge of customs clearance procedures and international shipping documentation.
Good understanding of Incoterms and international trade practices.
Proficiency in Microsoft Office applications (Word, Excel, and Outlook).
Strong communication, organisational, and problem-solving skills.
Ability to work under pressure, prioritise tasks, and meet strict deadlines.
High level of integrity, professionalism, and attention to detail.
Experience working with freight forwarding or logistics management systems will be an added advantage.

How to Apply

Apply by email: info@agilentzw.com

About the Company

Agilent Freight, operating as agilentzw, is a Zimbabwe-based logistics and freight management company headquartered at 3 Dale Road, Malborough, Harare. The company positions itself as "The Corridor Managers," specialising in corridor-based freight solutions that facilitate trade and transport across Southern African routes. With its base in Zimbabwe's capital, Agilent Freight serves businesses requiring reliable cargo movement through regional corridors connecting Zimbabwe to neighbouring markets. The company can be reached at +263 78 930 1172 or via Info@agilentzw.com for freight and logistics inquiries.

The Corridor Managers

Website: https://agilentzw.com/

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Frequently Asked Questions

What qualifications or certifications do I need to become an Import & Export Administrator in Zimbabwe?

Most employers require a diploma or degree in Logistics, Supply Chain Management, or Business Administration. Professional certifications like CILT or customs clearing courses from institutions such as ZIMRA or local colleges strengthen your profile. Practical experience with freight forwarding software and knowledge of Zimbabwe's customs regulations are highly valued.

What are the typical day-to-day responsibilities of an Import & Export Administrator?

You will prepare and process shipping documentation including bills of lading, customs declarations, and certificates of origin. Daily tasks involve coordinating with freight forwarders, tracking shipments through Beitbridge or Harare ports, and ensuring compliance with ZIMRA regulations. You will also liaise with suppliers and internal departments to resolve clearance delays and maintain accurate records.

How does workplace culture and employer expectations differ for logistics roles in Zimbabwe?

Zimbabwean employers expect high reliability due to frequent supply chain disruptions and foreign currency challenges. Punctuality and flexibility are essential, as port delays or policy changes often require working beyond standard hours. Building strong relationships with clearing agents and government officials is considered a critical unwritten skill.

What career progression opportunities exist for Import & Export Administrators in Zimbabwe?

With experience, you can advance to Logistics Manager, Supply Chain Manager, or Customs Compliance Manager roles. Specializing in regional trade within SADC or becoming a licensed customs broker opens additional paths. Some professionals transition into consulting or establish their own clearing and forwarding agencies.

What benefits are typically offered for this role by Zimbabwean employers?

Benefits vary significantly by employer size and sector, but typically include annual leave as prescribed by the Labour Act, and sometimes medical aid or pension contributions through NSSA or private schemes. Larger companies may offer transport allowances or fuel coupons due to commuting challenges. Always confirm benefit details during negotiations as packages differ widely.

How should I apply for Import & Export Administrator positions, and what do Zimbabwean employers prioritize?

Apply through local job portals like Classifieds.co.zw, LinkedIn, or directly to logistics companies and manufacturers in Harare, Bulawayo, or Mutare. Employers prioritize candidates with demonstrable experience handling ZIMRA systems, strong attention to documentation accuracy, and references from previous supervisors. Highlight any experience with bonded warehouses, temporary imports, or SADC trade protocols in your application.