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12 hours ago
DHL International (Pvt) Ltd. is inviting applications for a Warehouse Agent – Sort position in Harare, Zimbabwe.
The role provides day-to-day administrative and operational support for warehouse activities, including material handling, sorting, storage, inventory control, loading, unloading, packing and dispatching.
Job Summary
- Employer: DHL International (Pvt) Ltd.
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Logistics
- Closing Date: 2026-09-20
Key Responsibilities
- Receive, handle, store, record and dispatch goods.
- Receive, sort, label and store goods according to defined guidelines.
- Match items against shipment records and inspect goods for damages or defects.
- Pick, pack and dispatch outgoing goods according to requests or orders.
- Enter data for received and shipped items according to established procedures.
- Support the transportation of materials between departments.
- Refer to stored information and respond to basic enquiries such as inventory levels and delivery schedules.
- Follow established procedures and guidelines.
- Perform order fulfilment based on customer requirements.
- Undertake routine tasks related to movement, tools and packaging, including picking and packing.
- Scan and verify items against shipment records.
- Consolidate transshipment and sorting activities.
- Process applicable documentation during package or freight pick-up or arrival at the warehouse.
- Operate a scanner to process incoming and outgoing shipments.
- Support daily pick-up schedules and dispatch pick-up and delivery information.
- Provide administrative support related to shipment processing and documentation.
- Update systems regarding warehouse shipments, recovery and uplift.
- Support and relieve deliveries and pickups.
- Manage HMS and traces.
- Call customers for collections.
- Complete the daily WPX Report.
- Maintain housekeeping standards.
Requirements
- O Level Certificate – Vocational/Specialized/Technical/Certification – Essential
- Experience in a warehouse environment
- Less than 2 years of experience
- Microsoft Office skills
How to Apply
To apply, please visit: careers.dhl.com
REF Code: AV-374671
About the Company
DHL International (Pvt) Ltd. is the Zimbabwean subsidiary of DHL Express, providing international express courier and logistics services from its Harare headquarters. The company operates a network connecting Zimbabwean businesses and individuals to over 220 countries and territories worldwide. Its local operations include domestic and cross-border parcel delivery, freight forwarding, and supply chain solutions tailored to the Zimbabwean market. DHL International (Pvt) Ltd. employs local staff and maintains service points in major Zimbabwean cities including Bulawayo and Mutare.
Excellence. Simply Delivered.
Frequently Asked Questions
What qualifications or education do I need to become a Warehouse Agent at DHL in Zimbabwe?
Most logistics employers in Zimbabwe require a minimum of five O-Level passes including English and Mathematics. A diploma in Logistics, Supply Chain Management, or Transport is advantageous but not always mandatory. Previous warehouse experience or forklift certification can strengthen your application.
What are the typical day-to-day responsibilities of a Warehouse Agent in sorting?
You will scan, label, and sort incoming and outgoing parcels according to destination codes and delivery routes. Physical tasks include lifting packages, operating basic warehouse equipment, and maintaining accurate inventory records. Accuracy and speed are critical, as missed sorting deadlines affect nationwide delivery schedules.
How does the work culture and employer expectations differ in Zimbabwean warehouses compared to international standards?
Zimbabwean warehouse operations often demand flexibility with shift patterns, including early mornings, weekends, and public holidays during peak seasons. Employers expect punctuality, respect for hierarchy, and teamwork in often high-pressure environments. Unlike some international settings, personal initiative is valued but within clearly defined supervisory structures.
What career progression opportunities exist for Warehouse Agents in Zimbabwe's logistics sector?
With experience and additional qualifications, you can advance to Team Leader, Warehouse Supervisor, or Operations Coordinator roles. Some employers sponsor further studies in logistics management for high-performing staff. Long-term progression may lead to regional management positions or specialized roles in customs compliance and supply chain analytics.
What benefits should I expect from a Warehouse Agent position with a major logistics company in Zimbabwe?
Standard benefits typically include annual leave, sick leave, and funeral leave as prescribed by Zimbabwean labour law. Larger employers often provide medical aid contributions and pension schemes through NSSA or private funds. Some companies offer transport allowances or staff shuttles, though this varies significantly by employer.
How should I apply for warehouse positions in Zimbabwe, and what do employers prioritize in candidates?
Apply through company career portals, recruitment agencies, or by submitting a detailed CV and cover letter to HR departments directly. Employers prioritize reliability, physical fitness, basic computer literacy, and a clean criminal record. Highlight any experience with inventory systems, forklift operation, or customer service to distinguish your application.
