To lead the growth and market expansion of the digital health insurance portfolio through strategic leadership of product innovation, healthcare partnerships, operational excellence, and claims governance, ensuring accessible, technology-enabled insurance solutions that support business and financial objectives.
Job Summary
- Employer: EcoSure Health
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Healthcare
- Closing Date: 2026-09-25
Key Responsibilities
- Formulate and execute the overarching commercial, operational, and product strategies for EcoSure Health to drive market share, revenue growth, and profitability.
- Oversee the development and enhancement of micro-health insurance products, ensuring alignment with customer needs, mobile delivery models, and market trends. Direct end-to-end health insurance operations, including underwriting standards, digital claims processing workflows, and service level agreements (SLAs) to ensure rapid, transparent claim settlements.
- Build and maintain high-level relationships with healthcare service providers, hospital networks, emergency rescue services, regulators, and distribution partners.
Requirements
- Bachelor’s degree in Healthcare Management, Business Administration, Actuarial Science, Insurance, or a related field (Master’s/MBA preferred).
- 8+ years of progressive leadership experience in health insurance, micro-insurance, or healthcare operations, with at least 3-5 years in a senior managerial capacity.
- Deep understanding of health insurance underwriting claims management, and medical risk frameworks.
- Proven track record in P&L management, strategic decision-making, and regulatory engagement.
- Excellent interpersonal skills, with the ability to engage effectively at all organizational levels and with external stakeholders.
How to Apply
To apply, submit your application to: Careers@ecocash.co.zw
Closing date for all applications is 25 September 2026.
Please note only short-listed applicants will be responded to.
Closing date for all applications is 25 September 2026.
Please note only short-listed applicants will be responded to.
Frequently Asked Questions
What qualifications and certifications are typically required for a General Manager – Health role in Zimbabwe?
Most employers require a degree in Health Administration, Public Health, or Business Management, often paired with an MBA or postgraduate diploma. Professional membership with the Health Professions Authority of Zimbabwe (HPAZ) or similar regulatory bodies is usually essential. At least 8-10 years of senior management experience in healthcare settings is commonly expected.
What are the typical day-to-day responsibilities of a General Manager – Health in Zimbabwe?
You will oversee hospital or clinic operations, manage budgets and procurement of medical supplies, and ensure compliance with Ministry of Health regulations. Daily tasks include staff supervision, strategic planning, and liaising with medical aid societies and government health officials. Crisis management and patient satisfaction monitoring are also critical priorities.
How does workplace culture and management style differ in Zimbabwean healthcare organizations?
Hierarchical respect is important, with deference to senior medical professionals and executives, though modern private facilities are adopting more collaborative approaches. Relationship-building and personal networks significantly influence business decisions and stakeholder management. Punctuality and formal communication are valued, but flexibility is often needed due to resource constraints and infrastructure challenges.
What career progression opportunities exist for healthcare general managers in Zimbabwe?
Progression typically moves to Group CEO, Regional Director for multi-facility networks, or advisory roles with the Ministry of Health and Child Care. Some transition into health insurance management with medical aid societies like CIMAS or PSMAS. International NGO and development agency roles with organizations like WHO or UNICEF are also common advancement paths.
What benefits are typically included in executive healthcare management packages in Zimbabwe?
Standard packages usually include medical aid coverage for self and dependents, pension contributions through NSSA or private schemes, and annual leave of 20-30 days. Vehicle allowances or company cars are common given transport challenges, and performance bonuses may be offered. Housing allowances and school fee support are sometimes negotiable for senior appointments.
What do Zimbabwean healthcare employers look for when hiring a General Manager, and how should I apply?
Employers prioritize proven financial management skills, regulatory compliance knowledge, and demonstrated ability to work within constrained resource environments. Applications should be submitted through formal channels—company websites, LinkedIn, or recruitment firms like CV People Africa—with a detailed CV highlighting measurable operational improvements. Strong references from previous healthcare leadership roles and evidence of stakeholder relationship management are crucial differentiators.
