We are a well-established automotive battery and motor spares retailer seeking a results-driven Counter-sales Representative with solid motor spares knowledge to join our team.

Job Summary

Type: full-time
Location: Harare
Category: Sales
Closing Date: 2026-09-10

Key Responsibilities

Attend to walk-in customers and provide professional sales assistance
Advise customers on suitable automotive batteries, motor spares, and accessories
Prepare quotations, process sales invoices, and handle cash/card transactions
Achieve set sales targets and performance objectives
Maintain good housekeeping and proper product displays
Handle customer queries, complaints, and returns professionally
Assist with stock control, stock counts, and receiving deliveries

Requirements

Relevant sales and marketing or business related tertiary level qualifications such as National Diploma In Business Studies, IMM, Business Management Degree are essential.
At least 1-2 years’ experience in counter-sales within an automotive spares or battery environment
Sound knowledge of motor spares (batteries, filters, oils, etc)
Strong customer service and communication skills
Aged between 23 and 30 years
Basic computer literacy
Honest, reliable, and target-driven

How to Apply

Apply by email: [email protected]

Frequently Asked Questions

What qualifications or education are typically required for a Counter-sales Representative role in Zimbabwe?

Typically, employers look for at least an O-Level certificate with passes in English and Mathematics; some may prefer a diploma in sales, marketing, or business studies. Relevant experience in retail or customer service is often valued, and basic computer literacy is expected. Certifications in sales techniques or customer relations can be an advantage but are not mandatory.

What are the common day-to-day responsibilities of a Counter-sales Representative in Zimbabwe?

Day-to-day duties include greeting customers, demonstrating products, processing sales transactions, and handling cash or electronic payments. Representatives also maintain stock levels, arrange displays, and follow up on customer inquiries or complaints. They may be required to meet daily sales targets and report activities to a supervisor.

How does the local work culture and expectations affect Counter-sales Representatives in Zimbabwe?

In Zimbabwe, punctuality, a neat appearance, and a courteous attitude are highly regarded in customer-facing roles. Employers often expect staff to adapt to fluctuating customer volumes, especially during peak shopping periods or market days. Building rapport with the local community and showing respect for cultural norms can enhance performance and job security.

What realistic career progression or growth paths exist for Counter-sales Representatives in Zimbabwe?

Starting as a Counter-sales Representative can lead to senior sales roles, team leadership, or supervisory positions within the same outlet. With experience, individuals may move into area sales management, merchandising, or training roles. Continuous performance improvement and additional qualifications can open doors to broader sales or marketing careers.

What typical benefits (leave, medical aid, pension, etc.) are offered to Counter-sales Representatives in Zimbabwe?

Benefits commonly include paid annual leave (usually around 21 days), sick leave, and public holidays as per Zimbabwean labour law. Many employers provide medical aid contributions or access to clinic services, and some offer a pension or provident fund scheme. Additional perks may consist of transport allowances, uniform provisions, or performance-based bonuses.

How should a job seeker apply and what do Zimbabwean employers look for in candidates for this role?

Applicants should submit a clear CV highlighting any retail or customer service experience, along with copies of relevant certificates and a cover letter tailored to the role. Employers in Zimbabwe look for strong communication skills, a positive attitude, and the ability to work flexible hours, including weekends. Demonstrating familiarity with the products or sector and providing references can strengthen an application.