Commercial Administrator 166 views

JOB DESCRIPTION

To be responsible for ensuring the smooth running, on a day-to-day basis, of all Doddle Academy Sales and customer services functions, across a diverse range of administrative tasks.
This will include, but not limited to, liaising with the Company’s sales function, IT support, and being the first point of contact with customers. This role may be required to support the Senior Leadership Team as directed.

Reporting to Chief Governance Officer this role will suit a self-starter with experience and confidence to take ownership and carrying out tasks on a daily basis. This is a pivotal role that helps to ensure that Doddle Academy sales and customer data maintenance functions operate smoothly.

Duties And Responsibilities

o Managing incoming customer enquiries and onboarding new customers.
o Coordinating various sales, customer services and admin functions.
o General office administration, such as maintaining the organisation structure and office wide communications.
o Day-to-day responsibility for the smooth running of the Doddle Academy customer services function.
o Supporting with client-facing admin responsibilities and email queries
o Supporting marketing, operations and editorial team where required.

Skills/Knowledge:

o PC skills- advanced Microsoft- Word, Excel and PPT
o Highly organised
o Ability to communicate fluently in English
o Professional and discrete
o Ability to handle situations and trouble shoot
o Self-starter with experience of dealing with customer enquiries

Qualifications And Experience

Qualifications: 5 O Levels (including English) or above

Experience: Previous experience working as an administrator in a busy environment will be an added advantage. Ability to work under pressure is key to performing well in this role.