CLINICAL SECRETARY – FAMILY SUPPORT TRUST (FST)

Vacancy

Job Description
WE ARE HIRING : Clinic Secretary (to be based at FST Harare clinic)

Duties and Responsibilities
Main responsibilities
• Welcoming patients and visitors, answering the telephone and answering any inquiries.
• Make clients comfortable while taking information regarding their visit to the clinic from them
• Process patients’ files, and explain the clinic’s policies to them
• Ensure that stationery needed for the smooth operation of the reception desk are always available
• Direct patients to specific locations where they’ll be attended to and guide them through the clinic’s procedures
• Ensure that patient data are accurate and are updated from time to time
• Check stock of equipment and inform management of shortages
• Inform patients when test results have been confirmed.
• Keeping a clean and calm reception area.
• Booking and organising staff meetings.
• Maintaining information confidentiality at all times.

Qualifications and Experience
Qualifications
• Degree or Diploma in Business Administration or High National Diploma in Secretarial Studies
• Driver’s licence and able to drive a manual vehicle.
• Two years or more relevant experience in a reputable organization
• Strong proven administrative skills
• Ability to work under pressure and handle highly confidential matters.
• Highly computer literate and organized with excellent spelling and grammatical skills
Please note that the organization has a zero-tolerance for the sexual exploitation and abuse of its clients and the community at large.