First Mutual Life Assurance Company – Client Relationship Management Consultant. Reporting to the Alternative Channels Manager, the successful candidate will be responsible for coordinating and managing partnerships/bancassurance, delivering value propositions, leading product implementation, managing insurance lifecycles, and supporting business growth through CRM strategy.
Key Responsibilities
- Coordinating and managing partnerships/bancassurance
- Delivering company’s value propositions and insights to the partnership programme, e.g., market/consumer surveys, behavioural economics support, reinsurance collaboration, product review.
- Leading implementation of new products, product features or enhancements for the partnership programme; tracking performance and KPIs across the programme
- Planning, executing and managing the partnership/bancassurance programme’s product insurance lifecycle and processes
- Conducting client workshops for administrators
- Resolving general policy queries daily
- Analysing, segmenting, targeting and positioning the clients on an ongoing basis
- Growing existing business organically through conversion of legacy policies and upgrading policies
- Identifying opportunities for potential business growth
- Providing input for the formulation of the overall First Mutual Life Business CRM strategy
Requirements
- Degree in Marketing/ Insurance.
- 1 year experience in the Insurance Industry
- Tech Savvy and an appreciation of Informal or Mass Markets.
- Ability to build and maintain relationships
- Excellent communication and presentation skills.
How to Apply
To apply, please visit: https://forms.office.com/r/SWc77itgN1