CCTV MONITORING CLERKS – ZB FINANCIAL HOLDINGS 13 views

Job Description
CCTV Monitoring Clerks

Duties and Responsibilities
• Viewing occurrences at Service Centres and other sites countrywide through the Centralized Monitoring System and responding to emergencies by:
 Informing the Service Centre security representative
 Informing the security alarm system reaction team
 Informing the Service Centre’s local Police
 Informing the Executive Head, Security
• Ensuring security of Service Centres through monitoring occurrences in Service Centres and surroundings for any persons who may be loitering
• Monitoring patronage in Service Centres within the same vicinity with a view to advise Banking so that customers move to Service Centres with fewer clientele
• Liaising with security guard service providers and electronic security equipment suppliers in connection with performance of both security guards and electronic security equipment
• Performing maintenance checks on security systems and equipment
• Documenting observations and surveillance activities
• Carries out Harare Service Centres Key Runs at 0600hrs daily

Qualifications and Experience

• Minimum of O levels including English and Mathematics
• Security guard and Monitoring Room attendant experience
• Computer literacy
• Excellent communication skills; clarity and courtesy on the phone and email
• Knowledge of fire and security alarm systems
• Knowledge of banking operations
• Minimum of three years in a security alarm system response environment
• Class 4 Drivers’ licence a must