We’re Hiring! 🚀 Call Centre & Sales Representative | Harare, Zimbabwe 🇿🇼
Are you a results-driven professional with a passion for sales and customer care? We are looking for a dynamic Call Centre & Sales Representative to join our team in Harare, Zimbabwe!
Job Summary
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Sales
- Closing Date: 2026-09-26
Key Responsibilities
- Drive Sales: Conduct outbound telesales calls to pitch products, generate leads, and close orders.
- CRM Management: Record all client interactions, queries, and follow-ups in our CRM.
- Lead Sourcing: Research and source contact details for key decision-makers.
- Sales Support: Process quotations, proforma invoices, and official orders.
- Client Retention: Provide excellent after-sales support and coordinate with internal logistics teams.
Requirements
- Diploma or Bachelor’s Degree in Marketing, Business, Communications, or a related field.
- Minimum 6 months in telesales, outbound call centres, or client service.
- Proficient with CRM software and office suites.
- Strong negotiation skills, excellent communication, and high attention to detail.
How to Apply
To apply, please visit: eduboutique.odoo.com
Frequently Asked Questions
What qualifications or certifications are typically required for a Call Centre & Sales Representative role in Zimbabwe?
Most employers require at least a Form 4 (O‑Level) certificate with passes in English and Mathematics; a diploma or certificate in business, marketing, or customer service is advantageous. Some companies also prefer candidates who have completed short sales training programmes or hold a basic computer literacy certificate.
What are the common day‑to‑day responsibilities of a Call Centre & Sales Representative in Zimbabwe?
You will handle inbound and outbound calls, follow scripts to promote products or services, and record customer interactions in the CRM system. Additionally, you are expected to meet daily sales targets, resolve complaints, and provide feedback to supervisors on customer needs.
What is the typical work culture and what expectations do Zimbabwean employers have for this role?
Employers value punctuality, a professional telephone manner, and the ability to work well in a team‑oriented, fast‑paced environment. They also expect adherence to company policies, regular attendance, and a willingness to undergo ongoing coaching and performance reviews.
What career progression or growth paths are available for someone starting as a Call Centre & Sales Representative in Zimbabwe?
With consistent performance, you can move into senior representative, team leader, or supervisory positions within the call centre. Further advancement may lead to roles such as sales trainer, account manager, or moving into broader sales or marketing departments.
What benefits are usually offered and how should a job seeker apply for this role in Zimbabwe?
Typical benefits include paid annual leave, sick leave, access to a medical aid scheme, and employer contributions to a pension or NSSA fund; some firms also provide performance‑based bonuses. To apply, submit a concise CV and cover letter highlighting any customer service or sales experience, and follow the employer’s specified application method—often online portals or email—while preparing for a brief phone or in‑person interview.
