Vacancies
Organization: Surge Zim (based on application email)
We are seeking a dynamic and customer-oriented Call Center Agent with digital marketing experience to support customer communications while contributing to online marketing initiatives.
Key Responsibilities
- Handle inbound and outbound customer calls professionally and efficiently.
- Respond to customer inquiries via phone, email, and social media platforms.
- Support digital marketing campaigns through customer engagement and follow-ups.
- Manage and respond to social media messages and online inquiries.
- Assist in content posting across digital platforms.
- Maintain accurate customer records and interaction reports.
- Work closely with the marketing team to improve customer outreach strategies.
Requirements
- Diploma or Degree in Marketing, Communications, Business Administration, or a related field.
- Proven experience in a call center or customer service environment.
- Demonstrated experience in digital marketing or social media management.
- Strong computer literacy and familiarity with CRM systems and digital tools.
How to Apply
Interested candidates should submit:
* A detailed Curriculum Vitae (CV)
* Cover letter
* Copies of academic and professional qualifications
* A detailed Curriculum Vitae (CV)
* Cover letter
* Copies of academic and professional qualifications
Applications should be sent to: [email protected]
Deadline: 15 March 2026