Job Summary
- Type: full-time
- Location: Harare
- Category: Accounting & Finance
- Closing Date: 2026-08-31
Key Responsibilities
- Generating accurate patient bills for all radiology procedures performed.
- Capturing and submitting claims to medical aid societies within prescribed timelines.
- Tracking claim submission and payment status.
- Preparing invoices for corporate clients and referred patients.
- Investigating and resolving rejected, delayed, underpaid or disputed claims.
- Correcting billing errors and resubmitting claims where necessary.
- Explaining billing charges and payment requirements to patients where necessary.
- Verifying patient demographic information and medical aid details prior to billing.
- Reconciling daily billing transactions with services performed.
- Matching payments received against submitted invoices and claims.
- Assisting with debt collection processes and following up on outstanding balances.
- Maintaining accurate revenue records and generating billing reports.
Requirements
- Diploma in an Accounting Professional course or equivalent.
- At least two years’ practical experience in Radiology.
- The ideal candidate must have clear verbal and written communication skills and be able to produce accurate reports.
- They should be able to analyze and solve work-related problems to achieve the correct outcomes.
How to Apply
About the Company
Cimas Health Group is a leading integrated healthcare provider with extensive operations throughout Zimbabwe. The group delivers a comprehensive suite of health services, encompassing medical aid packages, a wide network of primary care clinics, dental services, and pharmacies. Dedicated to improving public health, Cimas plays a vital role in expanding access to quality healthcare for individuals and corporate clients across the nation. With a strong commitment to the well-being of Zimbabweans, the group continually adapts its offerings to address the country's evolving health landscape. This proactive approach ensures they remain a trusted partner in health for communities nationwide, from urban centers to rural areas.
Providing Integrated Healthcare Solutions for Zimbabwe.
Website: https://cimas.co.zw/
Frequently Asked Questions
What qualifications do I need to become a Billing Clerk at a company like Cimas Health Group in Zimbabwe?
Most employers require at least 5 O-Level passes including Mathematics and English, plus a diploma or certificate in Accounting, Business Administration, or Bookkeeping such as an ICSA, ACCA Level 1, or a National Diploma. Some medical aid societies prefer candidates with experience in medical billing or claims processing. A relevant degree can strengthen your application but is not always mandatory for this role.
What are the typical day-to-day duties of a Billing Clerk?
You will typically prepare and issue invoices, verify member and claim details against medical aid records, reconcile billing discrepancies, and maintain accurate records in the billing system. The role also involves responding to client or member queries about invoices and working closely with the claims and finance teams. Accuracy and meeting monthly billing deadlines are critical expectations.
What software skills should I have for this role in Zimbabwe?
Employers generally expect proficiency in Microsoft Excel and Word, as well as familiarity with accounting or billing systems such as Pastel, Sage, or proprietary medical aid administration platforms. Experience with ERP systems is often an added advantage. Being comfortable with data entry under time pressure is essential.
What benefits can I expect as a Billing Clerk in Zimbabwe?
Typical benefits include paid annual leave, sick leave, contributions to a pension fund, and access to medical aid cover, which is especially valued at health sector employers like Cimas. Some employers also offer funeral cover and performance-based bonuses. Specific packages vary by employer and level of seniority.
What career growth paths are available from a Billing Clerk position?
With experience, you can progress to Senior Billing Clerk, Billing Supervisor, Claims Officer, or Accounts Assistant roles, and eventually into positions like Credit Controller or Accountant if you pursue further studies. Many Zimbabwean professionals advance by completing ACCA, CIMA, or ICSA qualifications part-time while working. Demonstrating accuracy and reliability in your current role is key to promotion.
How do I apply for a Billing Clerk role and what do employers look for?
Applications are usually submitted via email or through the employer's careers portal with a CV, certified copies of certificates, and a cover letter tailored to the role. Employers look for attention to detail, integrity, numerical accuracy, and prior experience in billing, receivables, or medical aid administration. Prepare for interviews that may include practical tests on invoicing, reconciliations, and Excel skills.