Chicken House is looking for a reliable, energetic, and customer-focused BIKER to join our team. The successful candidate will be responsible for ensuring timely and safe delivery of customer orders while maintaining excellent customer service standards.
Job Summary
- Type: full-time
- Location: Harare
- Category: Logistics
- Closing Date: 2026-06-20
Key Responsibilities
- Deliver customer orders accurately, safely, and on time.
- Ensure all deliveries are handled with care to maintain food quality.
- Collect and submit payments where applicable.
- Maintain a professional and courteous attitude when interacting with customers.
- Conduct daily checks on the motorbike and report any faults or maintenance requirements.
- Follow all road traffic regulations and company safety policies.
- Assist with order dispatch and coordination during peak periods.
- Keep delivery records and submit required reports.
- Represent the Chicken House brand positively at all times.
Requirements
- Valid Driver’s Licence
- At least 1 year of riding or delivery experience.
- Good knowledge of Harare roads and surrounding areas.
- Excellent communication and customer service skills.
- Ability to work flexible hours, including weekends and public holidays.
- Honest, dependable, and able to work under pressure.
- Defensive driving certificate and a clean driving record will be an added advantage.
How to Apply
Interested candidates should submit their CV, copies of relevant licences, and contactable references to [email protected] Please indicate BIKER VACANCY in subject line
About the Company
The Chicken House is a publishing company owned by Scholastic Corporation, specialising in children's fiction.
Website: https://chickenhousezw.com/
Frequently Asked Questions
What qualifications or certifications are typically required to become a Biker for a Chicken House in Zimbabwe?
Most employers require a valid Class 3 (motorcycle) driver's license with at least one to two years of riding experience. Good knowledge of local routes and basic literacy for delivery forms are also essential. Some companies might prefer a defensive riding course certificate.
What are the common day-to-day responsibilities of a Biker for a Chicken House?
Daily tasks involve collecting food orders from the kitchen, ensuring proper packaging, and safely delivering them to customers within specified timeframes. You will also be responsible for maintaining your motorcycle's cleanliness and basic operational checks. Efficient route planning and good customer service upon delivery are key.
What are the typical work culture and expectations for Bikers in Zimbabwe's fast-food delivery sector?
Reliability, punctuality, and excellent customer service are highly valued attributes. Employers expect professional conduct, adherence to traffic laws, and a strong work ethic, especially during peak hours. You should also be prepared for varying weather conditions and traffic challenges common in Zimbabwean cities.
What are the realistic career progression or growth paths for a Biker in a Chicken House in Zimbabwe?
With experience and a good performance record, Bikers can potentially advance to supervisory roles within the logistics department, such as Dispatcher or Team Leader. Some may also transition into administrative roles or other operational positions if they acquire additional skills. Obtaining further qualifications in logistics or business management can open more doors.
What typical benefits can a Biker expect when working for a Chicken House in Zimbabwe?
Standard benefits often include a basic salary, commission per delivery, and sometimes a fuel allowance. While comprehensive medical aid or pension schemes might be less common for entry-level roles, some larger franchises may offer limited coverage or paid annual leave after a qualifying period. Discuss specific benefits during your interview.
How should I apply for a Biker position, and what do Zimbabwean employers look for during the application process?
Typically, you should submit a CV detailing your driving experience and a copy of your valid driver's license, often in person at the outlet or through online platforms. Employers highly value a clean driving record, a professional demeanor, and practical riding skills demonstrated during a potential road test. Punctuality and communication skills are also crucial.