Cresta Hotel Harare is inviting applications from suitably qualified and experienced candidates for the position of Banqueting Supervisor based in Harare. Job Title: Banqueting Supervisor (x1) Job Location: Harare, Zimbabwe Closing Date: 10 August 2026 The successful candidate will supervise banqueting operations, lead the team, and ensure high-quality service delivery during events.
Job Summary
- Type: full-time
- Location: Harare
- Category: Hospitality
- Closing Date: 2026-08-10
Key Responsibilities
- Supervise the banqueting team to ensure efficient and quality service.
- Manage banqueting operations, inventory, and events.
- Provide excellent customer service and resolve customer complaints.
- Lead, train, and supervise banqueting staff.
- Ensure staff compliance with company policies and maintain discipline.
- Enforce health, safety, and hygiene standards.
- Manage revenue, costs, and budgets.
Requirements
- A Degree in Tourism and Hospitality.
- Personal charm to greet guests, organizers, hosts, and VIPs.
- At least 2 years’ experience in a similar environment.
How to Apply
To apply, please visit: cresta.tenddai.com
Job Code: 24
About the Company
Cresta Hotel Harare is a prominent hospitality establishment located in the vibrant capital city of Zimbabwe. As a key property within the regional Cresta Hotels group, it offers a blend of modern comfort and professional service to its guests. The hotel provides a comprehensive range of facilities, including well-appointed accommodation, extensive conferencing venues, and diverse dining options. It caters to both local and international guests, serving business travelers and tourists exploring Harare. Cresta Hotel Harare is recognized for its commitment to delivering quality experiences within the Zimbabwean hospitality sector.
Premier hospitality and conferencing in the heart of Zimbabwe's capital.
Frequently Asked Questions
What qualifications and experience are typically required for a Banqueting Supervisor role in a Zimbabwean hotel like Cresta?
Most reputable hotels look for candidates with a diploma or degree in Hospitality Management or a related field. Significant prior experience in a banqueting or food and beverage service role, preferably with supervisory duties, is also crucial for this position.
What are the common day-to-day responsibilities for a Banqueting Supervisor in a Harare hotel?
Responsibilities include overseeing event setup and service, supervising banqueting staff, and ensuring high service standards for conferences, weddings, and other functions. You will also manage inventory, coordinate with kitchen staff, and handle client liaison to ensure successful events.
What is the typical work culture and what are the key expectations for a Banqueting Supervisor in Zimbabwe's hospitality sector?
The culture emphasizes professionalism, excellent customer service, and strong teamwork, often requiring flexibility with working hours including evenings and weekends. Employers expect dedication, problem-solving skills, and the ability to maintain high standards under pressure while adhering to local service protocols.
What are the realistic career progression opportunities for a Banqueting Supervisor within the Zimbabwean hotel industry?
Successful Banqueting Supervisors can progress to roles like Banqueting Manager, Conference and Events Manager, or even Food and Beverage Manager within larger hotel groups. Further development often involves taking on more responsibility and potentially specializing in various event planning aspects.
What typical benefits can a Banqueting Supervisor expect from a reputable hotel employer in Zimbabwe?
Standard benefits generally include annual leave, sick leave, and contributions towards medical aid, which are common across the hospitality sector. Some establishments may also offer pension schemes, staff meals, or other performance-based incentives.
What should I highlight in my application, and what do Zimbabwean employers look for in a Banqueting Supervisor?
Emphasize your leadership skills, hands-on experience in event management, and a strong customer service track record in your CV and cover letter. Employers highly value candidates with proven organizational abilities, a positive attitude, and a deep understanding of hospitality operations specific to the local market.