Job Expired

BancABC Zimbabwe is looking for a suitably qualified professional to join its team as Assistant Manager: Security Infrastructure within the Risk Business Unit.

The role focuses on enhancing the Bank’s security posture, operational resilience, regulatory compliance, and succession planning through effective management and governance of critical security infrastructure.

Job Summary

Employer: BancABC Zimbabwe
Job Type: Full-time
Location: Harare, Zimbabwe
Category: Security
Closing Date: 2026-09-25

Key Responsibilities

Manage and monitor electronic security systems, including CCTV, alarms, access control, biometric solutions, mantraps and other security technologies.
Monitor system performance, uptime, faults and recurring issues, ensuring timely escalation and resolution.
Maintain oversight of security infrastructure across operational sites and restricted access areas.
Support the operation and administration of CCTV and surveillance systems.
Facilitate the review and retrieval of surveillance footage for investigations, incident response and security assessments.
Maintain controls over the access, retrieval, sharing, retention and disposal of surveillance footage.
Identify surveillance gaps, infrastructure vulnerabilities and system deficiencies and recommend corrective actions.
Administer and monitor biometric authentication, card access systems, visitor management processes and mantrap security controls.
Analyse access logs and reports to identify irregular activities, unauthorised access attempts and potential security breaches.
Ensure access control records, biometric information and visitor management data comply with privacy and data protection requirements.
Provide security infrastructure recommendations for new facilities, refurbishments, relocations and technology implementation projects.
Collaborate with Information Security, Technology and Risk teams to ensure security infrastructure systems are securely configured, appropriately patched, monitored and protected against cyber threats.
Support business continuity, disaster recovery testing and resilience assessments relating to critical security infrastructure.
Maintain an accurate inventory of security infrastructure assets.
Monitor maintenance schedules, warranties, service history, system deficiencies and remediation activities.
Coordinate with service providers and internal stakeholders on maintenance, testing, repairs and optimisation of security systems.
Monitor vendor performance against agreed service level agreements, quality standards and turnaround times.
Assist in evaluating technical specifications, procurement requirements and vendor proposals.
Escalate vendor performance concerns and track corrective actions.
Support the management and resolution of security incidents, alarm activations, suspicious activities and infrastructure failures.
Assist with evidence collection and preservation, footage retrieval, chain-of-custody procedures and incident reporting.
Contribute to investigations involving theft, fraud, vandalism, unauthorised access, attempted intrusions and other physical security incidents.
Identify, assess and report security risks, control weaknesses and emerging vulnerabilities.
Maintain security risk registers and monitor agreed mitigation measures.
Support internal, regulatory and external audits relating to physical and electronic security controls.
Ensure security systems and surveillance activities comply with applicable data protection, privacy and information governance requirements.
Conduct periodic security infrastructure risk and control assessments and track corrective actions to closure.
Prepare reports on security infrastructure performance, incidents, system availability, maintenance activities, vendor performance and corrective actions.
Analyse security trends and control weaknesses and provide actionable recommendations.
Support reporting to management and governance committees on security risks, compliance matters and remediation progress.

Requirements

A Bachelor’s degree in Information Systems, Information Technology, Computer Science, Security Management, Risk Management or a related field.
Certifications in electronic security systems, CCTV/VMS platforms, access control, investigations, cybersecurity, systems administration or related security disciplines.
Hands-on training or certification in enterprise security technologies such as Milestone, Cathexis, Dahua, Hikvision, Axis, GRG or similar security platforms.
3-5 years’ experience in electronic and physical security infrastructure within banking, financial services or other high-security environments.

How to Apply

Apply by email: Careerszim@bancabc.co.zw

About the Company

BancABC Zimbabwe is a commercial bank operating in Zimbabwe, offering retail and corporate banking services to individuals and businesses across the country. The bank provides products including current and savings accounts, loans, trade finance, and digital banking solutions through its branch network and electronic platforms. Headquartered in Harare, BancABC Zimbabwe serves as a subsidiary of Atlas Mara Limited, a financial services group with operations in several sub-Saharan African markets. The institution focuses on supporting Zimbabwe's economic activity through SME lending, agricultural finance, and transactional banking services for the local market.

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Frequently Asked Questions

What qualifications and certifications are typically required for an Assistant Manager: Security Infrastructure role in Zimbabwe?

Most employers require a degree in Information Security, Computer Science, or a related field, plus professional certifications like CISSP, CISM, or CompTIA Security+. Hands-on experience with network security, firewalls, and intrusion detection systems is highly valued. Local institutions like the University of Zimbabwe and Harare Institute of Technology offer relevant programs, though international certifications strengthen your profile.

What are the typical day-to-day responsibilities in this security infrastructure role?

You will oversee the implementation and maintenance of security systems, monitor network traffic for threats, and manage incident response protocols. Daily tasks include coordinating with IT teams on vulnerability assessments, reviewing security logs, and ensuring compliance with organizational policies. You may also supervise junior staff and report security metrics to senior management.

How does workplace culture in Zimbabwean banking and financial institutions typically affect security professionals?

Zimbabwean banks emphasize hierarchy and formal communication, so expect structured reporting lines and respect for seniority. Punctuality and professional dress are important, and building strong relationships across departments is essential since security touches all operations. Work-life balance can vary, with occasional after-hours demands during security incidents or system upgrades.

What career progression opportunities exist for security infrastructure professionals in Zimbabwe?

With strong performance, you can advance to Security Manager, Head of Information Security, or Chief Information Security Officer roles within larger banks. Some professionals transition into consulting or move to regional positions with multinational institutions operating across Southern Africa. Continuous upskilling in cloud security and emerging threats accelerates promotion prospects.

What employee benefits are commonly offered for mid-level management security roles in Zimbabwe?

Standard benefits typically include medical aid coverage, pension contributions, and annual leave entitlements as prescribed by Zimbabwean labor law. Many banking institutions also provide performance bonuses, professional development allowances for certifications, and funeral insurance. Specific packages vary by employer and are often negotiable based on your experience and qualifications.

How should I apply for this role, and what do Zimbabwean employers prioritize in candidates?

Submit a detailed CV highlighting measurable security achievements and certifications through the employer's official careers portal or email, following any specific instructions in the job posting. Employers prioritize demonstrated experience protecting financial systems, local references, and problem-solving examples from past roles. Tailor your application to show understanding of Zimbabwe's cybersecurity landscape and regulatory environment.