The role focuses on enhancing the Bank’s security posture, operational resilience, regulatory compliance, and succession planning through effective management and governance of critical security infrastructure.
Job Summary
- Employer: BancABC Zimbabwe
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Security
- Closing Date: 2026-09-25
Key Responsibilities
- Manage and monitor electronic security systems, including CCTV, alarms, access control, biometric solutions, mantraps and other security technologies.
- Monitor system performance, uptime, faults and recurring issues, ensuring timely escalation and resolution.
- Maintain oversight of security infrastructure across operational sites and restricted access areas.
- Support the operation and administration of CCTV and surveillance systems.
- Facilitate the review and retrieval of surveillance footage for investigations, incident response and security assessments.
- Maintain controls over the access, retrieval, sharing, retention and disposal of surveillance footage.
- Identify surveillance gaps, infrastructure vulnerabilities and system deficiencies and recommend corrective actions.
- Administer and monitor biometric authentication, card access systems, visitor management processes and mantrap security controls.
- Analyse access logs and reports to identify irregular activities, unauthorised access attempts and potential security breaches.
- Ensure access control records, biometric information and visitor management data comply with privacy and data protection requirements.
- Provide security infrastructure recommendations for new facilities, refurbishments, relocations and technology implementation projects.
- Collaborate with Information Security, Technology and Risk teams to ensure security infrastructure systems are securely configured, appropriately patched, monitored and protected against cyber threats.
- Support business continuity, disaster recovery testing and resilience assessments relating to critical security infrastructure.
- Maintain an accurate inventory of security infrastructure assets.
- Monitor maintenance schedules, warranties, service history, system deficiencies and remediation activities.
- Coordinate with service providers and internal stakeholders on maintenance, testing, repairs and optimisation of security systems.
- Monitor vendor performance against agreed service level agreements, quality standards and turnaround times.
- Assist in evaluating technical specifications, procurement requirements and vendor proposals.
- Escalate vendor performance concerns and track corrective actions.
- Support the management and resolution of security incidents, alarm activations, suspicious activities and infrastructure failures.
- Assist with evidence collection and preservation, footage retrieval, chain-of-custody procedures and incident reporting.
- Contribute to investigations involving theft, fraud, vandalism, unauthorised access, attempted intrusions and other physical security incidents.
- Identify, assess and report security risks, control weaknesses and emerging vulnerabilities.
- Maintain security risk registers and monitor agreed mitigation measures.
- Support internal, regulatory and external audits relating to physical and electronic security controls.
- Ensure security systems and surveillance activities comply with applicable data protection, privacy and information governance requirements.
- Conduct periodic security infrastructure risk and control assessments and track corrective actions to closure.
- Prepare reports on security infrastructure performance, incidents, system availability, maintenance activities, vendor performance and corrective actions.
- Analyse security trends and control weaknesses and provide actionable recommendations.
- Support reporting to management and governance committees on security risks, compliance matters and remediation progress.
Requirements
- A Bachelor’s degree in Information Systems, Information Technology, Computer Science, Security Management, Risk Management or a related field.
- Certifications in electronic security systems, CCTV/VMS platforms, access control, investigations, cybersecurity, systems administration or related security disciplines.
- Hands-on training or certification in enterprise security technologies such as Milestone, Cathexis, Dahua, Hikvision, Axis, GRG or similar security platforms.
- 3-5 years’ experience in electronic and physical security infrastructure within banking, financial services or other high-security environments.
How to Apply
About the Company
BancABC Zimbabwe is a commercial bank operating in Zimbabwe, offering retail and corporate banking services to individuals and businesses across the country. The bank provides products including current and savings accounts, loans, trade finance, and digital banking solutions through its branch network and electronic platforms. Headquartered in Harare, BancABC Zimbabwe serves as a subsidiary of Atlas Mara Limited, a financial services group with operations in several sub-Saharan African markets. The institution focuses on supporting Zimbabwe's economic activity through SME lending, agricultural finance, and transactional banking services for the local market.
Building Africa's Premier Financial Services Group
Frequently Asked Questions
What qualifications and certifications are typically required for an Assistant Manager: Security Infrastructure role at a Zimbabwean bank?
Most banks require a degree in Information Security, Computer Science, or a related field from a recognized Zimbabwean or international institution. Professional certifications such as CISSP, CISM, CEH, or CompTIA Security+ are highly valued and often preferred. Practical experience in network security, firewalls, and intrusion detection systems is typically essential.
What are the typical day-to-day responsibilities of an Assistant Manager in Security Infrastructure?
Daily tasks include monitoring security systems, managing firewall configurations, conducting vulnerability assessments, and coordinating incident response. You will also supervise junior security staff, prepare reports for senior management, and ensure compliance with RBZ cybersecurity guidelines. Regular liaison with IT teams to implement security policies across banking systems is also expected.
How does work culture and management style typically function in Zimbabwean banking institutions?
Zimbabwean banks generally maintain hierarchical structures with clear reporting lines and formal communication protocols. Punctuality, professional dress, and respect for authority are strongly emphasized in the workplace. Performance is often measured through strict KPIs, and teamwork across departments is essential given the collaborative nature of security operations.
What career progression opportunities exist for security professionals in Zimbabwe's banking sector?
Assistant Managers can progress to Security Manager, Head of Information Security, or Chief Information Security Officer roles with demonstrated performance. Additional pathways include specializing in areas like cybersecurity audit, risk management, or consulting for financial institutions. Continuous upskilling through certifications and regional banking forums significantly accelerates advancement.
What benefits are typically offered for senior security roles in Zimbabwean banks?
Standard packages usually include medical aid coverage, pension contributions, and annual leave entitlements as prescribed by Zimbabwean labor law. Many banks also provide performance bonuses, professional development allowances for certifications, and funeral insurance. Specific benefits vary by employer and are typically negotiated during the hiring process.
What do Zimbabwean employers look for when hiring for security infrastructure roles, and how should I apply?
Employers prioritize candidates with proven experience in financial services security, strong references, and demonstrable problem-solving abilities during technical assessments. A well-crafted CV highlighting specific security projects, certifications, and RBZ compliance knowledge is essential. Applications are typically submitted through company career portals, recruitment agencies, or professional networks like LinkedIn with direct follow-up recommended.
