Job Summary
To sale merchant solution products, acquire and maintain customers . to ensure adoption, usage, availability and enhancement of products
Duties And Responsibilities
Main Focus Areas
New sales and acquisitions
- Engagement with business for receipt of merchant applications • Regular engagement with branch and head office unit staff to create awareness of digital banking products
• Sign off on all merchant setups timely
Existing Merchant engagement for more business
- Ensure devices / payment points are deployed within specified timelines
- Engagement with technology teams to report any system challenges
• Maintain all product governance papers
Merchant engagements on terminal usage and deployments - Assist business units achieve sales targets
- Regular visits to merchant shops to ensure devices are working as expected
- Reporting any faults and replacement of faulty devices with 24 hours of receiving report
Stakeholder and Merchant relationship management
- Build strong relationships with till operators and supervisors for our devices to be device of choice
- Identify opportunities to leverage opportunities and share knowledge and lessons learnt
• opportunities and share knowledge and lessons learnt
Effective teamwork, self-management, and alignment with group values
- Demonstrate pride in BancABC and Atlas Mara’s brand and values
- Handle stress in ways that do not negatively impact others
• Plan and manage own workflow, anticipating obstacles, juggling priorities, and following through on objectives within agreed timeframes and according to quality standards - Act in an ethical, transparent, and morally defensible manner,
including highlighting unethical practices - Continually share, debate, and communicate learnings
- Flag and debate issues constructively
- Promote a co-operative climate in working with others to achieve
shared goals - Display skill at mentoring/coaching others and resolving conflict
Qualifications And Experience
Qualifications and Work Experience
• Business Degree
• 2+ years in a sales and acquisitions role involving
branch sales, business and corporate acquisitions or merchant sales
Special Skills and Competencies
- Highly analytical and attentive to detail
• Excellent interpersonal and communication skills with
an ability to be assertive when necessary
• Able to interact confidently with senior stakeholders
• Sound planning and organising skills with an ability to
work with minimal supervision
• Deadline driven
• Proactive, resilient, and tenacious
Technical Prerequisite
• Knowledge of new product governance, control, and risk management
• Knowledge of the full MS Office suite and MS Projects
• Ability to understand Technical Architecture of all
existing and proposed solutions for digital banking
• Define SIT, UAT, POST Implementation conditions.
• Develops accurate and complete test plans.
• Leads testing efforts.
• Ensures issues are identified, tracked, reported on and
resolved in a timely manner.
• Works with channel owners to identify required
changes.
• Communicates needed changes to development team.
• Identifies and documents system deficiencies and
recommends solutions
Job Summary
More Information
- Job Application Details Interested applicants who meet the job requirements should e-mail their CVs to [email protected] with the Heading: “Account Executive” attaching scanned copies of academic certificates and national ID. APPOINTMENTS WILL BE MADE IN COMPLIANCE WITH BancABC’s RECRUITMENT POLICY. Closing date: 13 March 2022 @1630hrs