IT Officer 165 views

JOB DESCRIPTION

Responsibilities:

• Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Working with departments on technical issues including software system design and maintenance.
• Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Designing and developing software systems using scientific analysis and mathematical models to predict and measure outcomes and design consequences.
• Provide support, including procedural documentation and relevant reports
• Support the roll-out of new applications
• Set up new users’ accounts and profiles and deal with password issues
• Prioritize and manage many open cases at one time
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.

Requirements

• A Degree in Information Technology/ Computer Science or relevant
• At Least 5 years experience working as an IT officer or a similar role.
• Familiarity with Agile development methodologies
• Experience with software design and development.
• Knowledge of coding languages (e.g. C++, Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)