Dalketh Engineering is seeking an energetic, self-starter to join our Accounts Department as a Credit Controller. The ideal candidate will have a strong accounting/financial background and at least 3 years’ experience in credit control
Job Summary
- Type: full-time
- Location: Harare
- Category: Accounting
- Closing Date: 2026-09-06
Key Responsibilities
- Manage the full debtors’ ledger and ensure timely collection of outstanding debts
- Issue invoices, statements, and follow up on overdue accounts via calls, emails, and client visits
- Monitor customer credit limits and recommend appropriate credit terms
- Reconcile customer accounts and resolve queries/discrepancies promptly
- Prepare weekly and monthly debtors’ age analysis reports for management
- Work closely with Sales and Customer Service to minimise bad debt
- Enforce company credit control policies and procedures
- Perform any other credit control related duties as assigned
Requirements
- Degree/Diploma in Accounting, Finance, or related field
- Minimum 3 years’ experience as a Credit Controller
- Strong understanding of accounting principles and credit management
- Excellent communication, negotiation, and customer service skills
- Self-motivated, proactive, and results-driven
- Proficient in MS Excel and accounting software
Salary
Basic salary plus commission
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What qualifications or certifications do I need to become a Credit Controller at an engineering company like Dalketh Engineering in Zimbabwe?
Most employers in Zimbabwe expect at least a diploma or degree in accounting, finance, or business studies, often with a professional qualification such as ACCA, CIMA, or ICSA at an intermediate level. Practical experience with debt collection, reconciliations, and accounting software is usually more important than having a full professional designation.
What are the typical day-to-day responsibilities of a Credit Controller in Zimbabwe?
You would spend most of your time monitoring customer accounts, sending statements and reminders, following up on overdue invoices by phone and email, and preparing aged debt reports for management. The role also involves resolving customer queries, processing credit applications, and recommending accounts for credit holds or legal handover.
What should I expect about work culture and employer expectations for a Credit Controller role in Zimbabwe?
Zimbabwean employers generally expect strong follow-up skills, persistence, and the ability to handle difficult conversations professionally, especially given current liquidity challenges. You may also be expected to work closely with sales teams while still enforcing credit limits and collection targets.
What career progression can a Credit Controller realistically expect in Zimbabwe?
With experience, you can progress to Senior Credit Controller, Credit Manager, or move into broader finance roles such as Accounts Receivable Supervisor or Finance Manager. Gaining a full professional accounting qualification and exposure to credit risk analysis improves your chances of moving into management.
What benefits are typically offered to Credit Controllers in Zimbabwe?
Typical benefits include paid annual leave, sick leave, medical aid contributions, and sometimes a pension or NSSA-related arrangement, depending on the employer. Some companies also offer performance-based bonuses or transport allowances, but this varies widely by organisation.
How should I apply for a Credit Controller position in Zimbabwe and what do employers look for?
You should submit a concise CV and application letter that highlight your debt collection experience, accounting software skills, and any professional qualifications. Employers in Zimbabwe look for candidates who can demonstrate a track record of reducing overdue debt, strong Excel skills, and the ability to work with minimal supervision.