Applications are invited from suitably qualified and
experienced personnel to fill the below-mentioned position
within the Company.
Business Class Lounge Attendant
Duties and Responsibilities:
⦁ Provide guests with prompt and courteous service.
⦁ Greet passengers as they enter the Lounge, perform the necessary checks before admission and introduce them to all aspects of the Lounge; advise them of all available services and help where required.
⦁ Keep all passengers in the lounge informed regarding their flight departure and any other information pertaining to their flight.
⦁ Liaise with the catering company to ensure food products are of a high standard in freshness and in appearance.
⦁ Stock all the self-service areas, clean up during and after guests, and assist in food preparation.
⦁ Completion of the necessary documentation for passengers and submission of charge records to accounts for billing purposes on a weekly basis.
⦁ Compilation of weekly reports for revenue and expenditure.
⦁ Banking cash receipts.
⦁ Maintaining stocks and supplies and ensuring that items meet quality standards.
⦁ Complying with all company and legal procedures relating to food safety, hygiene, health and safety, and personal requirements
⦁ Have full knowledge of all VTPS, First Class, and Business Class Arrivals.
⦁ Assist guests at their tables and take note of feedback from guests and advise superiors.
⦁ Any other duties assigned by the supervisor.
Qualifications and Experience
5 O levels including Maths and English
At least 2 A levels pass.
A degree in Tourism and Hospitality, Marketing, Public Relations, International Relations, Protocol, or equivalent qualifications
At least 2 years of customer service experience in hospitality, preferably in airlines, airport services and hotels.
Good command of written and spoken English is mandatory.
Candidates should attach full-length photos in formal attire.
More Information
-
Job Application Details
APPLICATION DETAILS
Interested and qualified candidates should forward their application letters, which clearly show the position they are applying for, CVs and certified copies of academic and professional certificates to: humancapital365@gmail. com The closing date for applications 7 May 2023 Women are encouraged to apply
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