Job Summary
- Employer: ACLED
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Web Development
- Salary: US$55,000-US$60,000 per year
- Closing Date: 2026-10-19
Key Responsibilities
- Manage the daily operation, performance and reliability of ACLED’s Drupal-based website and associated web properties.
- Troubleshoot and resolve technical issues, coordinating with the development team where necessary.
- Handle bug fixes, plugin and module updates, security patches and CMS configuration.
- Perform minor frontend customizations and fixes within Drupal’s theming and module layer.
- Monitor website performance, uptime and Core Web Vitals.
- Manage version control, staging environments and deployment processes in coordination with the development team.
- Ensure compliance with accessibility standards (WCAG), security protocols and frontend performance best practices.
- Develop and maintain ACLED’s overall SEO strategy.
- Manage keyword strategy and site architecture for discoverability.
- Coordinate SEO activities with content and publications teams.
- Conduct site health audits and competitive analysis.
- Oversee and support the Digital Officer’s ongoing SEO monitoring, technical SEO and keyword tracking.
- Produce regular web performance reports.
- Respond to ad hoc analytics requests from across the organization.
- Manage analytics platforms such as Google Analytics and Looker.
- Define meaningful metrics for site engagement, usability and content effectiveness.
- Serve as the primary point of contact for web-related requests from other departments.
- Triage and prioritize feature requests, improvement proposals and bug reports.
- Coordinate and contribute to web projects such as site redesigns, new tools and content restructuring.
- Collaborate with Data Science, Development, Analysis and External Affairs teams to translate organizational needs into web deliverables.
- Directly supervising the Digital Officer.
- Providing day-to-day guidance, feedback and professional development support.
- Contributing to recruitment and onboarding of web team members where required.
- Supporting colleagues in effectively using the CMS and other web tools.
Requirements
- A bachelor’s degree in computer science, information systems, digital media, communications or another relevant field, or equivalent qualifications.
- At least 3 years of experience managing or coordinating a content-driven website, including hands-on technical work.
- Strong working experience with Drupal CMS , including site building, configuration, module management, theming and troubleshooting.
- Strong working experience with PHP .
- Solid knowledge of HTML, CSS and web standards.
- Experience with SEO strategy and tools such as Google Search Console, Semrush, Screaming Frog or similar.
- Experience with web analytics platforms such as Google Analytics, Looker or similar.
- Familiarity with web performance optimization, WCAG accessibility standards and security best practices.
- Experience with Git and deployment workflows.
- Strong organizational skills and the ability to manage competing priorities across multiple stakeholders.
- Experience supervising or mentoring at least one team member.
Salary
US$55,000-US$60,000 per year
How to Apply
About the Company
ACLEDA Bank Plc. is a public limited company, formed under the Banking and Financial Institutions Law of the Kingdom of Cambodia. Based in Phnom Penh, with 261 offices covering all provinces, as well as 42 in Laos, and seven in Myanmar. ACLEDA started out in 1993 when it began providing micro credits to war victims. By now it is Cambodia's major commercial bank. ACLEDA had more than $5,244 million in total assets as of December 31, 2017, and more than $3,117 million in deposits, with over $3,085 million in loans outstanding. According to the National Bank of Cambodia, ACLEDA Bank is the largest domestic commercial bank in terms of total assets and number of clients, with more than 1.7 million depositors as of December 31, 2017.
Frequently Asked Questions
What qualifications or certifications do I need to become a Web Coordinator in Zimbabwe?
Most employers require a diploma or degree in Computer Science, Information Technology, or Web Development from institutions like the University of Zimbabwe, Harare Institute of Technology, or Midlands State University. Practical certifications in HTML/CSS, JavaScript, content management systems like WordPress, and digital marketing tools strengthen your profile significantly.
What are the typical day-to-day responsibilities of a Web Coordinator?
You will manage website content updates, troubleshoot technical issues, coordinate with developers and designers, monitor site performance and analytics, and ensure SEO best practices are implemented. You also liaise with marketing teams to align web presence with organizational goals and maintain security protocols.
How does the local work culture in Zimbabwe affect this role?
Zimbabwean workplaces value punctuality, respect for hierarchy, and strong interpersonal relationships, so building rapport with colleagues across departments is essential. Power outages and internet connectivity challenges mean you must demonstrate adaptability and problem-solving skills, often working with backup systems or flexible hours.
What career progression opportunities exist for Web Coordinators in Zimbabwe?
With experience, you can advance to Senior Web Coordinator, Web Manager, or Digital Manager roles within NGOs, private companies, or government institutions. Some professionals transition into specialized fields like UX/UI design, full-stack development, or digital strategy consulting, or pursue freelance opportunities with international clients.
What benefits should I expect from a full-time Web Coordinator position?
Benefits vary by employer but typically include annual leave days as prescribed by Zimbabwean labour law, medical aid contributions, and pension scheme participation through NSSA or private providers. Larger organizations and international NGOs often offer more comprehensive packages including professional development allowances.
How do I apply for Web Coordinator positions, and what do Zimbabwean employers prioritize?
Submit applications through LinkedIn, company career portals, or local job boards like Classifieds.co.zw and VacancyMail, ensuring your CV highlights specific technical skills and project portfolios. Employers prioritize demonstrated experience through a portfolio website, proficiency in relevant tools, and strong communication skills for cross-functional collaboration.
