Job Summary
- Type: full-time
- Location: Victoria Falls
- Category: Operations
- Closing Date: 2026-09-12
Key Responsibilities
- Oversee daily warehouse operations (receiving, storage, dispatch)
- Maintain accurate inventory records and conduct regular stock takes
- Supervise loading/offloading and ensure proper food handling
- Ensure hygiene and safety in line with food safety standards
- Monitor stock levels, report damages, expiries, and shortages
- Coordinate with drivers and sales team for efficient deliveries
- And any other duties as assigned
Requirements
- Minimum 3 years’ experience in warehouse or stores management (FMCG/food sector preferred) Degree in Purchasing & Supply or Stores management is a must.
- 5 O’ Level subjects including English
- Strong inventory management and stock control knowledge
- Experience with Pastel Sage is an added advantage
- Familiarity with food safety standards
- Strong organizational, communication, and time management skills
- Good computer literacy
How to Apply
Frequently Asked Questions
What qualifications or certifications are typically required for a Warehouse Controller role in Zimbabwe?
A minimum of a National Diploma or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field is commonly expected. Many employers also prefer candidates with certifications such as CIPS (Chartered Institute of Procurement & Supply) Level 4 or local equivalents like ZIMSEC Advanced Level Business Studies. Practical experience with inventory management systems (e.g., SAP, Pastel, or locally used platforms like eStock) is often valued over formal credentials alone.
What does a typical day look like for a Warehouse Controller in Zimbabwe?
Daily tasks include overseeing stock receiving, dispatching, cycle counts, and reconciling inventory records with physical stock—often using manual logs or basic digital tools due to varying system access across companies. You’ll coordinate with transporters, suppliers, and internal departments like procurement and sales, while ensuring compliance with Zimbabwe Revenue Authority (ZIMRA) documentation requirements for imports/exports where applicable.
How does workplace culture and employer expectations differ for this role in Zimbabwe compared to other countries?
Zimbabwean operations environments often emphasise adaptability, resourcefulness, and strong interpersonal communication due to infrastructure constraints and frequent process adjustments. Punctuality, respect for hierarchy, and willingness to support cross-functional teams—even beyond strict job descriptions—are highly valued, especially in SMEs and family-owned businesses common in the sector.
What realistic career progression paths exist for a Warehouse Controller in Zimbabwe?
With 3–5 years’ experience and demonstrated leadership, progression to roles like Senior Warehouse Supervisor, Logistics Coordinator, or Operations Executive is common—especially in larger firms or multinationals operating locally. Some professionals pursue further study (e.g., UNISA degrees or CIPS Level 5/6) to move into supply chain management, procurement, or even plant operations roles within manufacturing or FMCG sectors.
What benefits can I realistically expect in this role, such as leave, medical aid, or pension?
Formal sector employers typically offer 22–30 days annual leave, statutory sick leave, and maternity/paternity leave per the Labour Act. Medical aid is increasingly common but often limited to basic schemes (e.g., NSSA-linked or private providers like FBC Health), while pension contributions usually follow NSSA requirements—though voluntary private pension plans remain rare outside large corporates.
How should I apply, and what do Zimbabwean employers specifically look for in candidates for this role?
Applications are usually submitted via email or WhatsApp with a CV and cover letter highlighting hands-on inventory control experience, familiarity with local compliance (e.g., ZIMRA, NSSA), and problem-solving in constrained environments. Employers prioritise candidates who demonstrate reliability, numeracy, familiarity with local transport logistics (e.g., road freight challenges), and references from previous Zimbabwe-based supervisors or clients.