Waitress/Waiter – Staysun Investments 396 views

Job Summary

A waiter/waitress is responsible for ensuring diners have a positive experience at our food establishments by exhibiting excellent customer service. Their duties include greeting diners , taking their orders, communicating with members of the kitchen about orders and carrying meals or beverages to the correct tables.

Duties And Responsibilities

• Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Carry dirty plates, glasses and silverware to the kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests
  • Perform other duties as required

Qualifications And Experience

Skills and Competencies
• Hands-on experience with cash register and ordering information system (e.g. Point Of Sale Machines)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts

Qualifications
• 5 O Levels including Maths and English or 2 A Level passes
• A relevant certificate, diploma.
• At least 2-year proven work experience as a waiter or a waitress or in a similar position and environment.