Job Summary
- Type: contract
- Location: Kadoma
- Category: Hospitality
- Closing Date: 2026-08-11
Key Responsibilities
- Welcoming guests and taking their orders;
- Serving food to University clients;
- Room service deliveries;
- Cleaning and looking after cutlery and silver/glassware.
Requirements
- Applicants should have at least a minimum qualification of five (5) Ordinary Level subjects including English Language;
- At least one (1) year experience working as a waiter/waitress in a University/College/Hotel/Lodge is essential.
- Customer service : Ability to interact politely and professionally with diverse groups of students and staff.
- Communication : Clear verbal communication for taking orders and assisting guests.
- Teamwork : Willingness to collaborate with kitchen staff and fellow servers.
- Time management : Handling multiple tasks efficiently in a busy canteen environment.
How to Apply
About the Company
In 1995, the Government made a decision to address the problem of the shortage of science teachers locally by setting up a University of Science Education. The Bindura University College of Science Education was established under the University of Zimbabwe. Arrangements were made for it to be housed at the Provincial Public Service Training Centre in Bindura.The College finally opened on 26 March 1996 with an intake of 125 students. Among the lecturing staff, were five lecturers from Cuba. This development coincided with and was partly, a consequence of the termination of the Zimbabwe-Cuba Science Teacher Training programme which had begun operating in the mid-1980s. The University Council then set up a Planning Committee, which was charged with the responsibility of transforming the College into a University within a period of less than five yearsGovernment gazetted the Bindura University of Science Education Act in February 2000, conferring University status to the College. A University Council with Professor C J Chetsanga as its Chairman was appointed. Professor C E M Chikombah, who had been the College's substantive Pro-Vice Chancellor since 1997 became the Acting Vice Chancellor.Since its inception, the University is operating from the Public Service Training Centre, on a temporary basis, pending the construction of the Main Campus. This is being built on a 159 hectare plot about two kilometres from the town centre along the Bindura - Mount Darwin Road
Frequently Asked Questions
What qualifications or experience are typically required for a Waiter/Waitress role in Zimbabwe, especially for a university setting?
Most employers seek candidates with at least a good O-level pass, a certificate in Tourism and Hospitality, or relevant experience. Previous experience in a high-volume restaurant, hotel, or institutional catering environment is often highly valued. Practical skills in food service and customer interaction are key.
What are the typical day-to-day responsibilities for a Waiter/Waitress working at a university's food service in Zimbabwe?
Daily tasks include setting tables, taking food and beverage orders accurately, serving meals efficiently, and clearing tables. You will also be expected to maintain cleanliness standards, assist with stock rotation, and ensure a pleasant dining experience for students and staff. Adhering to health and safety regulations is paramount.
What are the key work culture expectations for a Waiter/Waitress in a Zimbabwean hospitality setting, particularly regarding customer service and professionalism?
Punctuality, respect, and a strong work ethic are highly valued in Zimbabwean workplaces. Employers expect excellent customer service, a polite demeanor, and the ability to work effectively as part of a team while adhering to institutional guidelines. Professionalism and a positive attitude are crucial for guest satisfaction.
What are the potential career progression opportunities for a Waiter/Waitress starting on a temporary contract in Zimbabwe?
While this is a temporary contract, strong performance can lead to recommendations or consideration for future permanent roles within the institution or elsewhere. Gaining experience in a university setting is valuable and can open doors to supervisory roles or specialized positions in larger hospitality establishments over time. Continuous learning and a good track record are essential for advancement.
What kind of benefits can a temporary contract employee expect in a Waiter/Waitress role in Zimbabwe, especially regarding leave or medical aid?
As a temporary full-time contract worker, statutory benefits like sick leave and potentially pro-rated annual leave may be provided as per Zimbabwean labor laws. Comprehensive benefits like medical aid and pension are generally more common for permanent employees, though some employers may offer limited provisions for contract staff. Specifics should be clarified during the interview process.
What are employers in Zimbabwe looking for when hiring for a Waiter/Waitress role, and how should I tailor my application?
Employers seek candidates with a positive attitude, good communication skills, and a genuine passion for service. Highlight any relevant experience, your ability to work under pressure, and reliability in your CV and cover letter. Emphasize your suitability for the specific work environment, such as a university setting, and your commitment to excellent customer service.