Job Summary
- Type: full-time
- Location: Mutare
- Category: Logistics
- Closing Date: 2026-08-30
Key Responsibilities
- Monitoring trucks’ movements using GPS tracking systems.
- Tracking stopovers, route deviations, geo-fencing compliance, and trip time overruns.
- Monitoring speeding, night driving, unauthorized stops, and idling.
- Responding swiftly to emergencies, breakdowns, and hijack alerts.
- Communicating in real time with drivers and escalating issues to the Tracking Team Leader.
- Reporting anomalies including route deviations, unauthorized stoppages, reckless driving, and prolonged delays.
- Preparing daily trip summaries, including ignition times, idle time, stoppage locations, and durations.
- Maintaining tracking records and logs for audits and incident investigations, and preparing daily, weekly, and monthly tracking reports.
- Performing regular tracking system checks, reporting malfunctioning tracking units, and liaising with IT or vendor support teams to resolve faults.
- Maintaining vehicle logbooks, trip records, and tracker history while complying with SHEQ requirements and company procedures.
Requirements
- At least five (5) Ordinary Level passes, with Mathematics, English, and Accounts as prerequisites.
- A Diploma in Information Communication and Technology or a related discipline.
- Training in GPS tracking systems (VTrack, AVL, SkySurv, or equivalent) will be an added advantage.
- At least one (1) year of working experience in fleet, logistics, and/or dispatch control.
- Demonstrable experience in using tracking software and Microsoft Excel.
- Analytical mind-set and good problem-solving skills.
How to Apply
About the Company
Mega Market (Pvt) Ltd operates as a prominent and expanding supermarket chain within Zimbabwe's vibrant retail sector. The company provides a diverse selection of products, including fresh produce, groceries, bakery items, and household essentials, catering to the daily needs of consumers. With multiple strategically located outlets across major cities like Harare and Bulawayo, Mega Market focuses on delivering convenience, competitive pricing, and quality goods. Its operations contribute significantly to the local economy by creating employment opportunities and ensuring accessible access to essential items for Zimbabwean communities. Mega Market (Pvt) Ltd is committed to enhancing the shopping experience and serving its customers throughout Zimbabwe.
Your everyday choice for quality groceries and essentials in Zimbabwe.
Frequently Asked Questions
What qualifications or certifications are typically required for a Vehicle Tracking Clerk role in Zimbabwe?
A minimum of 'O' Level with passes in English, Mathematics, and Computer Studies is commonly required. Some employers prefer candidates with a certificate in ICT, logistics, or a related field from institutions like ZIMSEC-accredited colleges or the National University of Science and Technology (NUST). Basic proficiency in GPS tracking software (e.g., FleetBoard, Samsara, or local platforms like TrackMyVehicle) is often expected but may be taught on the job.
What does a typical day look like for a Vehicle Tracking Clerk in Zimbabwe’s logistics sector?
You’ll monitor fleet movements via GPS dashboards, log vehicle statuses, respond to driver alerts, and coordinate with dispatchers and warehouse staff. You’ll also generate daily movement reports, flag deviations (e.g., unauthorised stops or route changes), and maintain accurate digital logs compliant with Zimbabwe’s Road Traffic Act requirements. Shifts may include early mornings or weekends depending on operational needs, especially in retail distribution like Mega Market’s supply chain.
How does workplace culture and expectations differ for this role in Zimbabwe compared to other countries?
Punctuality, respect for hierarchy, and clear verbal/written communication in English are highly valued, especially when liaising with drivers and supervisors across diverse regions. Team collaboration is emphasised, and flexibility—such as assisting with basic admin or data entry during peak periods—is often expected, reflecting broader Zimbabwean logistics workplace norms where roles can be multifunctional.
What realistic career progression paths exist for a Vehicle Tracking Clerk in Zimbabwe?
With experience and demonstrated reliability, you may advance to Senior Tracking Officer, Logistics Coordinator, or Fleet Administration Assistant. Further growth could include internal pathways into transport planning, supply chain support, or supervisory roles—especially if you pursue short courses in logistics management offered by ZIMRA or the Institute of Supply Management Zimbabwe (ISMZ). Some clerks transition into driver training or compliance coordination roles within larger logistics departments.
What benefits are typically offered with this role in Zimbabwean private-sector logistics companies?
Standard benefits usually include 22–30 days of annual leave, statutory sick leave, and participation in the National Social Security Authority (NSSA) pension scheme. Medical aid is increasingly common but not guaranteed—it depends on company size and policy, and may be shared-cost or fully employer-funded. Some employers also offer transport allowances or meal vouchers, particularly for shift-based roles.
How should I apply, and what do Zimbabwean employers specifically look for in candidates for this role?
Apply via email with a concise CV and cover letter addressed to the HR department, clearly stating your availability and relevant experience—Zimbabwean employers value clarity, professionalism, and evidence of reliability. They prioritise candidates with stable prior employment history, basic computer literacy, strong attention to detail, and familiarity with local road networks or logistics operations; references from previous employers carry significant weight in the hiring process.