Training Officer, Softskills – Level 9 [2 Posts]

Applications are invited from suitably qualified candidates to fill in the following positions that have arisen within the Zimbabwe Revenue Authority (ZIMRA) –an equal opportunity employer.

TRAINING OFFICER, SOFTSKILLS – LEVEL 9 [2 POSTS]

 Plan, design, conduct and evaluate training programmes and carry out Training Needs Analysis in the Authority in consultation with divisional heads;

 Contribute to the Authority’s Organisational Development strategy to improve overall organizational performance and effectiveness;

 Assist if fostering engagement and change management to support the achievement of the Authority’s desired culture and behaviours;

 Participate in the effective implementation and on-going value delivery of Organizational Development related development;

 Facilitate the implementation of the Authority’s Integrated Results Based Management (IRBM) performance management system;

 Collaborate with key other Human Capital sections and other divisions to ensure that Organizational Development needs are identified and addressed;

 Design, deliver and evaluate learning and development interventions;

 Regularly undertake research and development in relation to organizational development, including horizon scanning of upcoming good practice;

 Benchmark with other institutions to add value to or improve ZIMRA’s internal Organizational Development services;

 Coordinate delivery of training and development programmes by external service providers and;

 Adhere to the tenets of the Authority’s Performance Management System within the section.

 Ability to work under pressure;

 Ability to communicate at all levels;

 High level of computer literacy;

 Appreciation of any performance management tool(s).

 Ability to work both independently and as part of a team and;

 Unquestionable integrity.

 A degree in Business Administration / Business Management / Business Studies / Human Resources Management / Social Science / Sociology or equivalent;

 At least five (5) years’ experience in the Organisational Development and Training field;

 An MBA / MSc or equivalent is an added advantage;

 A Training Diploma is a distinct advantage

 Knowledge of Performance Management Systems such as the Balanced Scorecard and / or IRBM is an added advantage and;

 Knowledge of SAP is an added advantage.