Job Summary
- Type: full-time
- Location: Bindura
- Category: Information Technology
- Closing Date: 2026-09-30
Key Responsibilities
- Provides strategic oversight of the Library Management System, digital platforms, ICT services and initiatives, and recommends improvements to enhance efficiency and user satisfaction.
- Provides leadership in digital transformation initiatives that enhance teaching, learning, research, and administrative services.
- Develops, reviews, and recommends the implementation of policies, standards, and procedures governing Library ICT services and digital resources.
- Coordinates the implementation, integration, and continuous improvement of digital library systems, ensuring interoperability with institutional and external information systems.
- Assists in the management of the ICT budget and coordinates the procurement, maintenance, and lifecycle management of ICT infrastructure, software, and digital platforms.
- Coordinates ICT risk management, disaster recovery, business continuity planning, and digital preservation initiatives.
- Coordinates the Library ICT strategy, partnerships, and digital services in support of the University’s strategic objectives.
- Supervises and conducts periodic staff performance evaluations.
- Represents the Library on University committees and external forums relating to ICT
- Coordinates the preparation of reports and statistical analyses for decision-making and accountability.
- Performs other library-related duties as assigned by the Librarian or Deputy Librarian.
Requirements
- A Master’s degree in Library and Information Science/Information Technology/Computer Science or Information Systems and Bachelor’s degree in Library and Information Science/Information Technology/ Computer Science or Information Systems.
- At least three (3) years relevant professional experience in an academic or research library environment, preferably in the ICT services section.
- Demonstrable experience in managing and supervising library ICT systems, digital platforms, systems integration, databases, networked services, cybersecurity, and emerging technologies.
- Management, coordination, and supervisory skills.
- Strong knowledge of library ICT systems, digital platforms, and emerging technologies.
- Practical skills in systems integration, database administration, and digital library platforms.
- Analytical, problem-solving, and troubleshooting skills.
- Communication, teamwork, and stakeholder engagement skills.
Salary
this position offer…
How to Apply
Frequently Asked Questions
What qualifications or certifications are typically required for the Sub-Librarian (ICT Services) role in Zimbabwe?
A Bachelor’s degree in Library and Information Science, Computer Science, or ICT-related fields is commonly required, often supplemented by a postgraduate diploma in Library Management or ICT. Employers in Zimbabwe frequently prefer candidates with certifications such as Microsoft Certified: Modern Desktop Administrator Associate or CompTIA A+, especially for roles involving end-user support and system maintenance in academic or public libraries.
What does a typical day look like for a Sub-Librarian (ICT Services) in a Zimbabwean institution?
Daily tasks include managing library ICT infrastructure (e.g., integrated library systems, Wi-Fi networks, and computer labs), providing technical support to staff and patrons, and maintaining digital repositories or e-resource access. In Zimbabwean institutions—especially universities and national libraries—you may also assist with digitisation projects, train users on online databases, and collaborate with librarians on ICT policy implementation within budget and connectivity constraints.
How does workplace culture and expectations differ for this role in Zimbabwe compared to other countries?
Zimbabwean workplaces value respect for hierarchy, punctuality, and strong interpersonal communication—especially when supporting diverse user groups across varying digital literacy levels. Teamwork is emphasised, and adaptability is key due to frequent power outages, intermittent internet, and reliance on locally appropriate solutions like offline catalogues or USSD-based alerts where broadband is unreliable.
What realistic career progression paths exist for someone in this role within Zimbabwe?
With experience and further study (e.g., Master’s in Library & Information Science or ICT Management), one may progress to Librarian (ICT Services), ICT Manager in academic institutions, or roles in national bodies like the National Archives of Zimbabwe or ZIMRA’s knowledge management units. Some professionals transition into government ICT policy support or donor-funded digital inclusion programmes operating in Zimbabwe.
What benefits—such as leave, medical aid, or pension—are typically offered with this position in Zimbabwe?
Full-time roles usually include 30 days’ annual leave, sick leave per the Labour Act, and enrolment in the National Social Security Authority (NSSA) pension scheme. Medical aid is commonly provided through group schemes like NSSA’s health component or private providers (e.g., FBC Health or ProLife), though coverage depth varies by employer size and funding source—public institutions often offer more structured benefits than smaller NGOs.
How should I apply, and what do Zimbabwean employers specifically look for in candidates for this role?
Applications are typically submitted via email or online portals with a CV, certified academic certificates, and a cover letter highlighting ICT troubleshooting, library system experience (e.g., Koha, Evergreen), and local context awareness. Employers prioritise demonstrable experience with low-bandwidth solutions, familiarity with Zimbabwean education or public sector ICT frameworks, and evidence of training non-technical users—references from local institutions carry significant weight.