The Technical Operations Manager will support ZimParks ICT to train and capacitate officers and Rangers in the use of technology to effectively plan and manage anti-poaching operations. The role will also support the use of different platforms and data in a multi-phase project to ensure effective implementation of conservation programmes and law enforcement efforts, with a strong emphasis on integrating park Standard Operating Procedures with technology and training teams to implement the programmes.
Job Summary
- Type: contract
- Location: Victoria Falls
- Category: Operations
- Closing Date: 2026-08-18
Key Responsibilities
- Support the capacitation of the anti-poaching senior staff team.
- Assist the Senior Area Manager in integrating ZimParks Standard Operating Procedures with various forms of technology.
- Work with ZimParks ICT on Ranger training in the use of digital platforms while on patrol.
- Work with ZimParks ICT to ensure that the operations room is equipped with digital support.
- Support ZimParks ICT in implementing digital monitoring systems, including SMART, GPS tracking, EarthRanger, QGIS, AI Camera Traps and databases.
- Support technology-based tools for data collection and reporting.
- Support connectivity, data backup systems and cloud-based reporting tools.
- Support training of senior teams in data analysis for targeting APU activities, response and monitoring.
- Assist in developing a LoRaWan Network in Phase 2 of the project and train the team on its management.
- Support the Senior Area Manager in training staff in data analysis and database development and management.
- Support the provision of digital communication for law enforcement.
- Secure law enforcement equipment for Rangers.
- Support the development and use of real-time data feeds from patrols.
- Support operational staff in the operations room and field personnel.
- Support ZimParks ICT in training and capacity building for team members, particularly in the use of new technologies.
- Provide health and safety equipment to Rangers, including patrol uniforms and first aid kits.
- Provide monthly, quarterly and annual reports on outcomes, impact, challenges and project implementation in relation to the logframe.
- Liaise with ZimParks Administration on the formal handover and recording of donated assets.
- Ensure that all donations are accepted.
- Maintain accurate inventories of assets and ensure proper asset tracking systems are in place.
- Ensure implementation and management of the project budget in collaboration with the Victoria Falls Wildlife Trust finance team.
Requirements
- Bachelor’s degree in Natural Resource Management, Conservation, Logistics, Technology or a related field.
- Minimum 5 years of experience in operations, preferably in conservation or protected area management.
- Experience working in remote or rural African settings is highly desirable.
- Strong leadership and people management skills.
- Excellent logistical planning and problem-solving abilities.
- High proficiency in operations and monitoring software, including SMART, GIS tools, radio communication systems, EarthRanger and databases.
- Strong technical aptitude for deploying and maintaining technology systems.
- High level of integrity, initiative and resilience.
- Fluency in English and knowledge of local languages.
- Experience working with conservation NGOs.
- Knowledge of Zimbabwean environmental and conservation policies.
- Familiarity with ZimParks policies and reporting.
Salary
A competitive salary will be offered, commensurate with experience and qualifications.
How to Apply
About the Company
ZimParks, officially known as the Zimbabwe Parks and Wildlife Management Authority, is the principal custodian of Zimbabwe's invaluable natural heritage. This essential organisation is tasked with the conservation, management, and sustainable utilisation of the nation's diverse wildlife and protected areas, including numerous national parks. Operating across Zimbabwe, it actively works to protect the country's rich biodiversity, which provides a haven for a wide array of flora and fauna. ZimParks is instrumental in safeguarding ecological balance, combating illegal wildlife activities, and promoting responsible tourism within its managed zones. Its efforts are crucial for preserving Zimbabwe's unique natural resources for current and future generations.
ZimParks: In Harmony with Nature, For the Benefit of All.
Website: https://www.zimparks.org.zw/
Frequently Asked Questions
What qualifications, certifications, and experience are typically required for a Technical Operations Manager role at ZimParks?
Candidates usually need a degree in Engineering, Operations Management, or a related technical field, often coupled with professional certifications in project management or specific technical areas. Significant experience in managing technical teams and infrastructure, preferably in challenging or remote environments, is highly valued.
What are the common day-to-day responsibilities for a Technical Operations Manager with ZimParks?
Daily tasks involve overseeing the maintenance and repair of park infrastructure, vehicles, and communication systems, ensuring operational efficiency and resource optimization. This role also includes managing technical staff, implementing safety protocols, and contributing to strategic planning for operational improvements within the protected areas.
What is the typical work culture and what are the key expectations for a manager in a Zimbabwean parastatal like ZimParks?
The work culture often emphasizes dedication to conservation, problem-solving with limited resources, and strong teamwork in often remote and challenging environments. Expect a hierarchical structure with clear protocols, demanding adaptability, resilience, and a hands-on approach to operational challenges.
What are the realistic career progression and growth paths for a Technical Operations Manager within ZimParks or similar organizations in Zimbabwe?
Progression often involves moving into senior management roles such as Head of Technical Services, Park Manager, or even Director-level positions within ZimParks or other conservation bodies. Opportunities also exist for specialisation in specific technical areas or transitioning into private sector consulting roles focused on large-scale infrastructure management.
What kind of benefits package, such as leave and medical aid, can one expect as a Technical Operations Manager at ZimParks?
Typical benefits include a competitive salary package that varies with experience, comprehensive medical aid, and a pension scheme. Additionally, expect standard annual leave, sick leave, and potentially housing or transport allowances, especially if stationed in remote park locations.
What does the application process typically involve, and what do Zimbabwean employers like ZimParks look for in candidates?
The process usually starts with submitting a detailed CV and cover letter, followed by multiple interview rounds and potentially a technical assessment or practical evaluation. Employers seek strong technical competence, proven leadership abilities, problem-solving skills, and a genuine commitment to conservation and working in diverse environments.