SYSTEMS RELEASE ANALYST x2 – BancABC 43 views

Designation: System Release Analyst
Business Unit: DevOps and Enterprise
Geographical Area: Zimbabwe
Department: Technology Services

Purpose of the job
Responsible for scheduling and coordinating bank’s application releases into production environment.

Focus Areas
SYSTEM DEPLOYMENTS

• Deployment of products development inhouse into the production environment.
• Trouble shooting and applying fixes and patches to applications in the production environment.
• Enabling, monitoring and providing support to deployed products and services.
• Maintain disaster recovery testing schedule and assist with disaster recovery/business continuity testing
• Developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release
• Researching new software development and the best methods and techniques for managing configurations regarding a business’s existing needs
• Producing deployment, implementation, and run books plans

SERVICE DESK SUPPORT
• Managing and responding to QMS tickets from internal users and escalating to Developers and 3rd party vendors.
• Liaise with 3rd party vendors to resolve internal and external products integration issues.

REPORTING
• Maintain and report system Architecture Diagrams.

Qualifications and Work Experience

• Information Technology, Computer Science Degree or Equivalent Qualifications.
• 2 years’ experience or more working in similar or related environment
• Additional IT qualifications are an added advantage.

Skills and Competencies:

• Excellent communication, personal, and governance skills.
• Critical and analytical skills
• Excellent written and oral communication skills
• Ability to quickly learn systems and software used in the industry.

Job Related Knowledge

• Extensive knowledge of computer systems and programming