Job Summary
- Type: full-time
- Location: Bulawayo
- Category: Retail Sales
- Closing Date: 2026-07-08
Key Responsibilities
- Greet and assist customers, identify their needs, and recommend suitable products
- Promote and sell ICT equipment, accessories, and stationery items
- Maintain product knowledge to explain features, benefits, and usage to customers
- Handle cash, card, and digital transactions accurately
- Ensure shelves are stocked, displays are attractive, and inventory is well-managed
- Prepare sales reports and update records daily
- Resolve customer queries and complaints professionally
- Support marketing initiatives such as promotions and product launches
Requirements
- Marketing degree/Diploma or relevant qualification
How to Apply
About the Company
First Pack Marketing (Private) Limited is a well-established company operating prominently within Zimbabwe's packaging sector. Based in Harare, the company specialises in the manufacturing and distribution of a comprehensive range of disposable food packaging products. They serve various industries, including hospitality, retail, and food service, providing essential solutions from plastic containers to paper bags and foil packaging. First Pack Marketing plays a key role in supporting local businesses by ensuring a steady supply of high-quality, practical packaging materials. Their commitment strengthens the supply chain for numerous enterprises across Zimbabwe, making them a vital contributor to the national economy.
Leading supplier of quality disposable food packaging in Zimbabwe.
Frequently Asked Questions
What are the typical qualifications or educational background required for a Shop Sales Representative role in Zimbabwe?
Most employers in Zimbabwe look for at least 5 O-levels, including English and Mathematics, for sales roles. Prior experience in retail sales or customer service is highly advantageous and often preferred. Some employers may also value a certificate or diploma in sales and marketing.
What are the common day-to-day responsibilities of a Shop Sales Representative in Zimbabwe?
Daily tasks involve assisting customers, demonstrating products, processing sales transactions, and maintaining a tidy sales floor. Representatives also typically manage stock levels, conduct inventory checks, and aim to meet daily or weekly sales targets set by the shop.
What is the typical work culture and what are the employer expectations for a sales representative in a Zimbabwean shop setting?
Employers expect strong work ethic, punctuality, and excellent customer service skills, often with a proactive approach to sales. A respectful and professional demeanor towards colleagues and customers is highly valued within the local business environment.
What are the realistic career progression opportunities for a Shop Sales Representative in Zimbabwe?
Successful sales representatives can advance to senior sales roles, supervisory positions, or even store management within the retail sector. Further training or academic qualifications can also open doors to marketing, merchandising, or sales management roles.
What typical benefits can a Shop Sales Representative expect to receive in Zimbabwe?
Standard benefits often include annual leave as per Zimbabwean labour laws. Medical aid and pension contributions are less common for entry-level retail roles but may be offered by larger or more established companies.
How should one apply for this role in Zimbabwe, and what do employers typically look for in applications?
Applicants should submit a well-structured CV highlighting relevant sales experience, customer service skills, and educational qualifications. Employers generally look for reliability, strong communication skills, and a clear understanding of the sales role.