Shop Manager : Midlands State University MSU

Job Summary

Applications are invited from suitably qualified and experienced persons for the following posts:
SHOP MANAGER – (1 Post)

Summary

The incumbent will be responsible for overseeing the day-to-day operations of the Supermarket ensuring that all safety and quality standards are met, monitor the performance of their staff and make sure that all business activities run smoothly on a daily basis.

Duties And Responsibilities

Duties and Responsibilities

• Ensuring that all product lines are supplied in the right quality and quantity.
• Monitoring employee attendance, performance, and productivity to ensure that all staff members are performing their jobs efficiently
• Offering back up service during peak periods by assisting in managing queues, queries and product delivery ensuring that the standard sequence of service is not compromised.
• Ensuring that staff adheres to their terms of reference and that all operations are within set standards
• Monitoring daily quality of products presented to customers ensuring that it matches or surpasses set standards.
• Ensuring that the cleanliness and hygiene standard of staff and the shop are above set standards.
• Ensuring that cash takings are well looked after and safely banked as per procedure
  Monitoring inventory levels to ensure that products do not run low
• Determining staffing requirements by analyzing production schedules to determine how many workers will be needed to complete specific tasks
• Overseeing the safety of the supermarket and staff by inspecting equipment and facilities to ensure they meet safety standards
• Evaluating employee performance through regular assessments of productivity and conducting meetings to discuss performance issues with employees

Qualifications And Experience

Qualifications and Experience

• At least a Degree in Business Management, Marketing , Business Studies or any related field
• At least 2 years in a managerial position in a retail industry
• Clean class 4 drivers license
• Skills and Competences
• Must possess good leadership, communication and problem solving skills