SHOP MANAGER 524 views

Vacancy

Job Description

Our Client in the cosmetics business is looking for a a friendly, outgoing, and knowledgeable Beauty and Cosmetics Shop Manager to join our team! The ideal fit for the role will have a wealth of experience in the beauty industry, specifically in skincare, makeup, and hair care, along with previous managerial experience, a keen eye for detail, and experience with budgeting and inventory.The Shop Manager will be responsible for ensuring smooth running of the store, managing a team of retail staff, and delivering excellent customer service to maximize sales and profitability.

Duties and Responsibilities

• Provide hands on direction, guidance, training and supervision on the shop floor to subordinate employees.
• Oversee dispatch/logistics functions to ensure efficient operation of the department.
• Oversee proper execution of the Purchase Order process for all shop supplies, equipment repairs, sub-rental and freight purchases as needed.
• Prepare work schedule for assigned employees.
• Supervise and coordinate all activities related to outbound and inbound orders and the check-in and repair of resources in the shop.
• Provide timely support to show site regarding last minute corrections, additions and replacements.
• Ensure that all company paperwork is completed timely, accurately and in accordance with Company requirements. Some examples include, but are not limited to, order forms, pick tickets, delivery/return rental agreements, shipping documents, vendor packing lists/invoices and all other operation forms.
• Identify and implement procedural changes that improve the department’s overall performance.
• Confer with management to discuss operational challenges, issues and opportunities.
• Supervise the individual department heads in maintaining the Company’s equipment manuals in order to provide technical specifications to clients and employees, as required.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Markets merchandise by studying advertising, sales promotion, and display plans.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

Qualifications and Experience

A degree in Business Management or equivalent
Minimum of two years’ experience in a managerial or supervisory role
Strong communication, interpersonal, and relationship-building skills
High level of accuracy and attention to detail
Strong leadership skills with excellent problem-solving abilities
Demonstrated knowledge of the beauty industry and products
Excellent customer service skills
Confident in training and mentoring other team members