Job Summary
- Type: full-time
- Location: Mount Pleasant
- Category: Administration
- Closing Date: 2026-09-15
Key Responsibilities
- Customer Service: Greet walkthrough contractors and retail clients; handle phone inquiries and paint orders.
- Invoicing & Billing: Process point-of-sale (POS) transactions, generate quotes, and manage basic bookkeeping/petty cash.
- Inventory Control: Monitor paint stock levels, order tints/supplies, and coordinate with paint manufacturers.
- Supplier Coordination: Oversee incoming shipments, verify delivery notes, and handle data entry for warehouse stock.
Requirements
- Minimum 1-2 years of experience in retail administration, reception, or hardware store environments.
- Strong proficiency in MS Office (Excel/Word) and basic POS billing software.
- Excellent verbal communication and organizational multitasking skills.
- Bonus: Prior knowledge of paint mixing, tinting mechanics, or hardware sales is a plus (but not mandatory!).
Salary
Competitive monthly salary + performance-based store bonuses. Employee discounts on all paint and hardware supplies. On-the-job training for specialized paint color matching technology.
How to Apply
Address: 61 Prices Avenue, Ashbrittle, Mount Pleasant, Harare
About the Company
Elite Paints is a Zimbabwean company specialising in the manufacturing and supply of a comprehensive range of paint products. Operating from Harare, the company caters to diverse market needs, offering solutions for decorative, industrial, and automotive applications. It is committed to providing quality and durable paint solutions for both individual consumers and commercial clients across the country. Elite Paints contributes to the aesthetic and protective needs of structures and vehicles throughout Zimbabwe.
Quality paint solutions for every need in Zimbabwe.
Frequently Asked Questions
What qualifications or education are typically required for a Shop Administrator role at Elite Paints in Zimbabwe?
Most employers expect a minimum of an Ordinary Level certificate with passes in English and Mathematics, though a Diploma in Business Administration or a related field is advantageous. Familiarity with basic accounting software and inventory management systems is often required. Some positions may also ask for prior experience in retail or administrative support.
What are the common day-to-day responsibilities of a Shop Administrator in this role?
The administrator handles daily sales recording, monitors stock levels, and prepares purchase orders for paint supplies. They also manage customer inquiries, process payments, and maintain accurate filing of invoices and delivery notes. Additionally, they assist the shop manager with scheduling staff shifts and ensuring the shop floor remains tidy and compliant with health‑and‑safety standards.
What is the typical work culture and expectations for administrators in Zimbabwean retail environments like Elite Paints?
Employers value punctuality, reliability, and a proactive attitude toward problem‑solving, often expecting staff to multitask during busy periods. Respect for hierarchy and clear communication with both colleagues and customers is important, reflecting the broader Zimbabwean workplace emphasis on teamwork. Adaptability to occasional power outages or supply delays is also seen as a practical expectation.
What career progression or growth paths are available for a Shop Administrator in this sector?
With experience, administrators can advance to senior administrative roles, such as Office Supervisor or Store Manager, especially if they demonstrate leadership and inventory control skills. Additional qualifications like a certificate in procurement or further studies in business management can open opportunities in regional or corporate offices. Some may also transition into specialized functions like sales coordination or customer service management.
What benefits are commonly offered to Shop Administrators in Zimbabwe?
Typical benefits include paid annual leave, sick leave, and public holiday pay in line with the Labour Act, as well as access to employer‑provided medical aid or health insurance schemes. Many companies also contribute to a pension or provident fund, and some offer transport allowances or performance‑based bonuses. The exact package varies by employer but generally adheres to statutory minimums.
How should a job seeker apply for a Shop Administrator position and what do Zimbabwean employers look for in applicants?
Applicants should submit a clear CV highlighting relevant administrative experience, copies of their certificates, and a brief cover letter that addresses the shop’s needs for accuracy and customer service. Employers look for demonstrated reliability, basic computer literacy (especially with Excel and accounting software), and the ability to work well under pressure. Following up politely after submission and preparing for a practical assessment or interview are also recommended steps.