Help grow Paynow’s presence in communities by recruiting agents, building relationships, and driving adoption of our digital payment solutions across informal markets.
Job Summary
- Type: contract
- Location: Harare
- Category: Sales
- Closing Date: 2026-07-29
Key Responsibilities
- Recruit & onboard community agents and operators
- Grow active merchants & transaction volumes
- Identify new business opportunities in your territory
- Build strong relationships with traders & vendors
- Record field activities & sales reports
- Meet sales, activation & growth targets
- Share market insights & customer feedback
Requirements
- Have experience in direct or field sales
- Can confidently engage and close new customers
- Understand mobile money or digital payments
- Are self-driven and thrive in community environments
- Have excellent communication & relationship-building skills
How to Apply
To apply, please visit: paynow.co.zw
About the Company
Paynow Zimbabwe is the country's leading online payment gateway and service provider, launched in 2013. It facilitates secure, instant, and comprehensive online payments by connecting businesses with local mobile money (EcoCash, OneMoney, InnBucks), digital wallets, and major payment cards (Visa, Mastercard, Zimswitch). Key Features and Details: Company Info: Operated by Softwarehouse (Private) Limited, part of the Webdev Group. Merchant Solutions: Enables businesses to accept payments via an online platform without needing to create special bank merchant accounts. Integrated Options: Supports local methods like EcoCash, OneMoney, InnBucks, and international payments through Visa and Mastercard. Services: Provides, SDKs, plugins, and widgets for e-commerce websites (e.g., WooCommerce, Shopify). Customer Usage: Allows users to buy airtime, pay bills, and settle payments through the Paynow portal or Topup. Accessibility: Operates 24/7 with a focus on ease of use for both consumers and businesses. Security: Provides a secure gateway for online transactions, building trust for users. Paynow simplifies the digital payment experience in Zimbabwe, catering to small businesses and individuals alike by providing a centralized and reliable service.
Frequently Asked Questions
What qualifications are typically required for a Sales Agent in the informal market in Zimbabwe?
Employers often look for candidates with strong communication skills and a good command of local languages, rather than extensive formal qualifications. A minimum of 5 O'Levels including English and Maths is frequently preferred, along with demonstrable sales experience or a keen interest in direct selling.
What does a typical day look like for a Sales Agent focusing on the informal market in Zimbabwe?
A typical day involves significant fieldwork, engaging directly with small business owners and vendors in high-traffic informal market areas. You will be responsible for demonstrating the value of the Paynow service, onboarding new merchants, and following up on existing accounts to ensure continued usage.
What kind of work culture or expectations should I anticipate as a Sales Agent in Zimbabwe's informal market?
The role demands a proactive, self-motivated individual comfortable with autonomy and target-driven performance. Expect a dynamic environment where resilience, adaptability, and excellent interpersonal skills are crucial for building trust and rapport within diverse communities.
What are the realistic career progression opportunities for a Sales Agent in the informal market in Zimbabwe?
Successful agents can often advance to Senior Sales Agent, Team Leader, or Sales Supervisor roles, overseeing a small team of agents. With proven performance and leadership skills, there are also opportunities to move into key account management or regional sales management positions.
What typical benefits, beyond salary, can a Sales Agent in the informal market expect in Zimbabwe?
Benefits often include performance-based commissions and allowances for transport and communication, recognizing the field-intensive nature of the role. Some employers might offer basic medical aid or provident fund contributions after a probationary period, depending on company policy.
How should I apply for this role, and what do Zimbabwean employers typically look for in Sales Agents for the informal market?
When applying, highlight your experience in direct sales, customer service, or community engagement, emphasizing your ability to build relationships. Employers value candidates with strong negotiation skills, a results-oriented mindset, and a deep understanding of the local informal economy dynamics.