Gwanda State University seeks to engage a Retail Administrative Officer in the Retail Department
Job Summary
- Type: full-time
- Location: Harare
- Category: Administration
- Closing Date: 2026-05-02
Key Responsibilities
- Manage daily administrative tasks for the retail store
- Assist in inventory management and stock control
- Coordinate with various departments for streamlined operations
- Handle customer inquiries and complaints in a professional manner
- Support the retail management team in implementing store strategies
- Maintain records of sales, purchases, and stock levels
- Oversee cashier operations and ensure proper cash handling
- Assist in the training and on boarding of new retail staff
- Monitor store supplies and place orders as needed
- Prepare and submit regular reports on store performance
- Preparation of annual budgets to meet deadlines in line with the strategic planning objectives of the Retail
- To ensure adherence to budgeted Retail expenditure
- Preparation of management reports as well as costing reports
- Costing of all Retail products
- Preparation of year-end audit schedules for the Department
- Carrying out cash reconciliation, cash ups and daily banking
Requirements
- Higher National Diploma in Accountancy/ Bachelor s degree in Business Administration is a must
- Applicants must have five (5) Ordinary Level Passes including English Language and Mathematics
- Masters in Business Administration is an added advantage
- At least three (3) years of proven experience in Business Administration
- Knowledge of Point of Sale
How to Apply
To apply, please visit: erecruitment.gsu.ac.zw
About the Company
Gwanda State University is a state higher education institution that is in Insiza district, Zimbabwe. The university is temporarily at the former Epoch Mine in Insiza district whilst construction takes place. The university is in Isiza district which was once part of Gwanda district from where the university get its name. The main campus shall occupy an area of 87 hectares site in Gwanda, with a 2.5 hectares farm at Filabusi.
Website: https://www.gsu.ac.zw/
Frequently Asked Questions
What are the typical qualifications and certifications required for a Retail Administrative Officer role in Zimbabwe?
Generally, a diploma or degree in Business Administration, Retail Management, or a related field is expected for this role. Practical experience in retail operations, inventory management, or administrative support is highly valued by Zimbabwean employers.
What are the common day-to-day responsibilities for a Retail Administrative Officer at a university in Zimbabwe?
Daily tasks typically involve managing stock, processing sales, handling customer inquiries, and maintaining accurate financial and inventory records for university retail outlets. This role also includes general administrative support, such as preparing reports and coordinating with suppliers or internal departments.
What is the typical work culture and what are the general expectations for administrative staff in a Zimbabwean university setting?
The work culture in Zimbabwean universities emphasizes professionalism, adherence to established policies, and respect for organizational hierarchy. Punctuality, attention to detail, and a proactive approach to problem-solving are highly regarded attributes for administrative staff.
What are the realistic career progression opportunities for a Retail Administrative Officer in a Zimbabwean university?
From this role, one could realistically progress to a Senior Administrative Officer, Retail Manager, or explore positions in procurement or supply chain management within the university or a similar institution. Continuous professional development and demonstrated leadership are key for advancement.
What kind of benefits, such as leave, medical aid, and pension, can one expect from a university administrative role in Zimbabwe?
Universities in Zimbabwe typically offer standard benefits including annual leave, sick leave, and often a provident fund or pension scheme for permanent staff. Access to a medical aid plan is also a common benefit, though the specifics of the package can vary.
When applying for this role in Zimbabwe, what do employers typically look for in a candidate and how should one approach the application?
Employers seek candidates with strong organizational skills, excellent communication abilities, and a proven track record in administrative or retail support roles. Ensure your CV clearly highlights relevant experience, computer literacy, and any applicable certifications for this position.