RESTAURANT MANAGER – JOBS ZIMBABWE 497 views

The Front House Manager is responsible for the day-to-day operation and management of the main restaurant, as well as helping in catering operations. They are responsible for supervising front-of-house staff

Manage a team of front-of-house staff including scheduling, training, and general supervision
Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained
Responsible for daily deposits, and the correct operation of the POS systems
Balancing of all daily and nightly cash drawers and POS
Inventory and maintenance of par levels for front-of-house items and those used
Providing excellent customer service to guests and excellent leadership to employees
Enforce and monitor all health, safety, and sanitation standards in their area
Assist with catering function management
Handle guest complaints according to provided guidelines
Work closely with the Back of House Manager to provide a seamless experience
Responsible for quality assurance of products leaving their outlets

Must have experience in managing in the hospitality industry & Industry Experience is a must