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9 hours ago
RESTAURANT MANAGER (1) – KWEKWE
Job Summary
- Job Type: Full-time
- Location: Kwekwe, Zimbabwe
- Category: Hospitality
- Closing Date: 2026-10-10
Key Responsibilities
- Managing day to day restaurant operations
- Leading, coaching, and developing high performing team
- Maintain and control restaurant costs, stock levels and wastage
- Ensure exceptional guest experiences, fostering a culture of excellent customer service and teamwork
- Ensure strict adherence to cleanliness, hygiene and food safety standards
Requirements
- A Degree/ Higher National Diploma in Hospitality Management, Hotel and Catering or equivalent qualification
- Minimum of 3 years’ experience in restaurant management, preferably in the upmarket dining environment
- Strong ability to lead, control, couch subordinates and with a bias towards high quality and customer care
How to Apply
Apply by email: recruitment@archardware.co.zw
Frequently Asked Questions
What qualifications or certifications do I need to become a Restaurant Manager in Kwekwe?
Most employers require a diploma or degree in Hospitality Management, Hotel and Catering, or Business Studies from institutions like Zimbabwe School of Tourism and Hospitality Sciences or local polytechnics. Practical experience in food service supervision is often valued equally. A food hygiene certificate and first aid training are frequently preferred.
What are the typical day-to-day responsibilities of a Restaurant Manager in Zimbabwe?
You will oversee staff scheduling, inventory management, and supplier negotiations with local vendors. Daily tasks include ensuring health and safety compliance, handling customer complaints, managing cash-ups, and maintaining service standards during peak hours. You also train staff and report to regional or hotel management.
How does workplace culture and employer expectations differ in Zimbabwe's hospitality sector?
Employers expect high flexibility with long hours including weekends and public holidays when restaurants are busiest. Hierarchical respect is important—you report upwards clearly and maintain professional boundaries with staff. Punctuality, personal presentation, and ability to work under pressure without constant supervision are highly valued.
What career progression opportunities exist for Restaurant Managers in Zimbabwe?
With strong performance, you can advance to Operations Manager, Regional Manager, or Food and Beverage Director roles within hotel groups or restaurant chains. Some managers transition to owning independent restaurants or consultancy work. Experience in Kwekwe can also open doors to larger markets like Harare, Bulawayo, or international hospitality brands.
What benefits should I expect or negotiate as a Restaurant Manager in Zimbabwe?
Benefits vary significantly by employer type—hotels and established chains typically offer medical aid, pension contributions, and annual leave days as per Labour Act requirements. Smaller independent restaurants may offer fewer formal benefits but could include meals, accommodation, or performance bonuses. Always clarify these details before accepting an offer.
How do I apply for Restaurant Manager positions in Kwekwe, and what do employers look for?
Apply through local job portals, hospitality recruitment agencies, or by submitting your CV directly to hotels and restaurants in Kwekwe's CBD and industrial areas. Employers prioritize proven leadership experience, references from previous hospitality roles, and demonstrated ability to reduce costs or improve service. A well-organized CV with specific achievements and readiness for immediate interview availability strengthens your application.
