Job Summary
Responsible for directing, supervising and coordinating work activities in all Restaurant and bar outlets, and responding efficiently and accurately to restaurant customer complaints.
Duties And Responsibilities
a. Managing restaurant staff’s work schedules.
b. Conducting regular inspections of the restaurant and bars to determine whether proper standards of hygiene and sanitation are maintained.
c. Checking in on dining customers to inquire about food quality and service.
d. Resolving customer complaints in a professional manner.
e. Supervising the floor during meal times to ensure that all standards of service are being met.
f. Ensuring staffing levels for all Restaurant and bar outlets are accurate based on hotel and outlet business levels.
g. Organizing and conducting pre-shift and monthly departmental meetings communicating pertinent information to the staff, such as menu changes.
h. Monitoring inventory and ensures that all food and beverage supplies and other restaurant & bar essentials are adequately stocked.
i. Ensuring that all standards and hotel cash handling procedures are met.
j. Maintains cleanliness of all outlets on a daily basis.
k. Carrying out any other duties as delegated by Superior.
Qualifications And Experience
1. A Diploma or degree in culinary studies or hospitality management and related field.
2. At least 3 years’ experience working in a similar environment and/or at the same position.
More Information
- Job Application Details How To Apply Interested candidates should submit written applications together with copies of CV’s to [email protected] or hand deliver to the HR Office not later than the 08th of November 2021.