Our client is seeking a dedicated Recovery Collections Officer to join their team and play a vital role in managing loan recovery. In this position, you will be responsible for contacting delinquent customers, negotiating repayment plans, and implementing effective strategies to recover outstanding debts. You will collaborate with other departments to ensure smooth collection processes, maintain accurate records, and consistently achieve recovery targets. This opportunity is ideal for professionals with experience in microfinance or banking, or motivated individuals eager to build a career in debt recovery. With opportunities for growth, training, and career development, this role offers the chance to make a meaningful impact while advancing in the financial services sector.
Key Responsibilities
- Recover outstanding loans and debts from delinquent customers
- Contact clients to negotiate repayment plans
- Review loan accounts and identify recovery opportunities
- Develop and implement effective collection strategies
- Collaborate with other departments for smooth collection activities
- Maintain accurate records and update systems
- Meet or exceed collection targets and performance metrics
Requirements
- Minimum of 2 years in credit control or debt collection
- Preferably experience in microfinance or banking.
- Recent graduates with relevant internship
- Strong understanding of debt collection laws and regulations.
- Excellent communication
- Negotiation Skills