Job Summary
- Type: full-time
- Location: Harare
- Category: Information Management
- Closing Date: 2026-07-21
Key Responsibilities
- Supervising the work of all Records and Information Assistants.
- Recommending policy reviews in records management systems.
- Monitoring, controlling, and maintaining the security of confidential documents and records.
- Developing frameworks to ensure inactive records are retired.
- Monitoring incoming and outgoing correspondence within the Records Management Unit.
- Conducting periodic records surveys.
- Appraising Records and Information Assistants.
Requirements
- A Higher National Diploma in Records and Information Management.
- A minimum of three (3) years’ experience as a Records and Information Assistant.
- Ability to handle confidential information.
- Strong supervisory and management skills.
- Ability to work under pressure.
- Thorough knowledge of Public Service Records Management Systems.
- Good communication skills.
- Strong team leadership abilities.
How to Apply
REF Code: VA47of2026 | Vacancy Circular No: 47
About the Company
Public Service Commission may refer to:Public utilities commission Alabama Public Service Commission Georgia Public Service Commission Public Service Commission (Indiana) Public Utilities Commission of Ohio Public Utilities Commission of Sri Lanka Public Utility Commission of Texas Public Service Commission of Utah Civil service commission Australian Public Service Commission Bangladesh Public Service Commission Public Service Commission of Canada Public Services Commission of Ghana Public Service Commission Public service commissions in India, state and central commissions Union Public Service Commission, central governmental recruiting agency for the civil services of India Public Service Commission (Kenya) Public Services Commission of Malaysia Public Service Commission (Nepal) Public Service Commission Public Service Commission (Singapore) Public Service Commission Federal Public Service Commission (Pakistan)
Website: https://www.psc.gov.zw/
Frequently Asked Questions
What are the typical qualifications and certifications needed for a Records and Information Supervisor role in the Public Service Commission Zimbabwe?
Candidates typically need a degree in Information Science, Library and Information Science, Archival Studies, or a related field. Professional certifications in records management or extensive experience in a similar public sector environment are highly advantageous. Familiarity with Zimbabwean public service record-keeping standards is crucial.
What does a Records and Information Supervisor typically do on a day-to-day basis within the Public Service Commission Zimbabwe?
Daily tasks involve overseeing the creation, storage, retrieval, and disposal of records, ensuring compliance with government policies and regulations. This includes supervising a team, developing and implementing records management policies, and migrating physical records to digital formats. The role ensures efficient information flow and security within the Commission.
What is the work culture like for a supervisor in the Public Service Commission in Zimbabwe, and what are the key expectations?
The work culture in the Public Service Commission emphasizes adherence to established protocols, professionalism, and a strong commitment to public service ethics. Supervisors are expected to lead by example, ensure compliance with administrative procedures, and maintain high standards of accountability and integrity. Collaboration across departments and respectful communication are also highly valued.
What are the realistic career progression opportunities for a Records and Information Supervisor within the Zimbabwean Public Service?
Career progression often involves moving into senior supervisory or principal officer roles within the information management or administrative departments of the Public Service Commission or other government ministries. Opportunities may also arise for roles focused on policy development or specialized projects, typically requiring continued professional development and demonstrated leadership. Advancement often depends on performance, additional qualifications, and years of dedicated service.
What are the typical benefits offered for a Public Service role like this in Zimbabwe (e.g., leave, medical aid, pension)?
Public Service roles in Zimbabwe generally come with structured leave provisions, including annual, sick, and compassionate leave. Employees typically contribute to a government-managed pension scheme, ensuring retirement security. Access to a medical aid scheme is usually provided, with varying levels of coverage depending on the specific Public Service conditions.
What is the application process like for the Public Service Commission in Zimbabwe, and what do they typically look for in candidates?
The application process usually requires submitting a detailed CV, certified copies of academic certificates, and professional qualifications directly to the Public Service Commission as advertised. Employers typically seek candidates with demonstrable experience in public sector records management, strong organizational and leadership skills, and a clear understanding of Zimbabwean administrative law and record-keeping standards. Attention to detail and the ability to work within established government structures are highly valued.