RECEPTIONIST – Waterfront Resort 136 views

Key Responsibilities

• Receiving and welcoming guests
• Checking in and checking out guests
• Addressing guests queries and requests
• Managing costs
• Maintaining guests records
• keeping a neat and organized work place
• managing and verifying reservation for guests
• Ensuring accurate room allocation
• coordinating conference bookings and meeting schedules
• Bill settlement for guests during check in and check out

Requirements

• A diploma in Tourism and Hospitality. A degree will be an added advantage
• Experience is an added advantage
• 20-35 years of age
• Well groomed and presentable
• Orientation to customer service is a must
• strategic planning and coordinating capabilities
• Ability to handle multiple task and pressure is vital
• Proficient in English, verbal and Written communication skills is a must
• Negotiation and conflict resolution skills
• Knowledge in MS word and Excel is a must

How to Apply