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2 weeks ago
Invarium Group of Companies operates across business process outsourcing, insurance, and financial services in Zimbabwe. Invarium Zimbabwe is recruiting a well-organised and professional Receptionist to be the first point of contact for its Harare office.
Job Summary
- Type: full-time
- Location: Harare
- Category: Administration
- Closing Date: 2026-08-21
Key Responsibilities
- Welcome and receive visitors, clients, and staff professionally, directing them to the appropriate person or department.
- Manage the reception area, ensuring it is tidy, presentable, and reflects the professional image of the group.
- Maintain the visitor register and issue visitor passes in line with office access and security procedures.
- Answer, screen, and forward incoming telephone calls, taking accurate messages where required.
- Receive, sort, and distribute incoming mail, courier deliveries, and packages, and coordinate outgoing dispatches.
- Schedule and coordinate appointments, meeting room bookings, and boardroom set-up as required.
- Provide general administrative and clerical support, including photocopying, scanning, filing, and data entry.
- Perform any other duties as may be reasonably assigned.
- Support the HR & Administration department with basic administrative tasks, including assisting with onboarding logistics for new employees.
Requirements
- Diploma, Certificate, or Degree in Front Office Administration, Business Administration, Secretarial Studies, or a related field.
- A relevant certification in Customer Service or Office Management is an added advantage.
- A minimum of one to two years’ experience in a receptionist, front-desk, or customer-facing administrative role.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook, and general office equipment.
- Experience working within a group or multi-entity organisation is an added advantage.
- Highly organised and methodical, with strong attention to detail.
- Excellent verbal and written communication skills, with a professional and courteous telephone manner.
- Well-groomed, presentable, and able to represent the company professionally at all times.
- Sound judgement, discretion, and integrity in handling confidential information.
- Reliable, punctual, and able to work with minimal supervision.
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What qualifications or educational background are typically required for a Receptionist role in Zimbabwe?
Generally, a minimum of 5 O-Levels including English is expected, with some employers preferring a certificate or diploma in Secretarial Studies or Office Administration. Strong computer literacy, particularly with Microsoft Office Suite, is also a key requirement.
What are the common day-to-day responsibilities of a Receptionist in a Zimbabwean office environment?
Daily tasks include managing incoming calls and directing visitors, handling mail and deliveries, and maintaining office cleanliness and organization. You would also often assist with basic administrative duties, such as data entry or scheduling appointments.
What is the typical work culture like for a Receptionist in Zimbabwe, and what are key expectations?
Professionalism, punctuality, and a polite, welcoming demeanor are highly valued in Zimbabwean workplaces. Employers often expect resourcefulness and adaptability, especially given potential operational challenges.
What are realistic career progression paths for a Receptionist in Zimbabwe?
A Receptionist can often progress to an Administrative Assistant, Office Administrator, or Executive Secretary role with experience and further training. Some may even move into specialized departmental support roles.
What common benefits can a Receptionist expect to receive in Zimbabwe?
Typical benefits often include statutory annual leave and sick leave as per Zimbabwean labor law. Some employers may offer medical aid contributions and, less commonly for entry-level roles, a pension scheme.
How should I apply for a Receptionist role in Zimbabwe, and what do employers typically look for?
Your application should include a well-structured CV highlighting relevant experience and strong communication skills. Employers prioritize candidates who demonstrate professionalism, strong interpersonal abilities, and excellent organizational skills.