Receptionist 161 views

Receiving calls, taking messages, handling correspondence, and directing to relevant people.

Duties And Responsibilities

• Receiving calls, taking messages, handling correspondence, and directing to relevant people.

• Making and recording calls for all departments

• Directing visitors to various departments

• Deciding on best person(s) to handle different queries

• Establishing Nature of Visit

• Assist in monitoring the smooth functioning of all telephone lines

• Ensuring waiting visitors are comfortable

• Dispatching Mails and recording all outgoing mail to SAZ offices (Head Office, Coventry, Mutare and Bulawayo)

• Receiving and Directing Incoming Calls

• Assist in coordination of corporate events

• Assist in making appointments and making other calls as necessary for the department

• Capturing letters, memos, reports, and other documents for the department

• Providing information on services offered by Certification Services

• Assist in capturing of departmental Minutes

Qualifications And Experience

• Diploma in Secretarial Studies or equivalent qualification

• 2 years’ working experience

• Knowledge of ISO systems is an added advantage

• Computer literate