Job Expired
The Quality Coach will work with multidisciplinary site QI staff teams and consumers to support them in assessing and strengthening their capacity to manage and implement quality improvement activities within the Quality Improvement Collaborative (QIC) nested in the CATALYST Study. This will occur through ongoing contact, on-site visits, individual and multi-site training, and participating in regional/national coaching group meetings.
Objectives for the QI coaches
To provide QI coaching and impart skills to spread QI knowledge and create competencies across the QIC participating sites
To establish sustainable QM Structures in the healthcare facilities
To provide a link between the facility QI teams and the CATALYST study
To promote a QM culture at all participating sites
To enhance shared learning between facilities on successful quality improvement projects
Duties And Responsibilities
Support QI teams in the implementation of the Quality Improvement Collaborative • Setting up Quality Management Program structures at facility level e.g., QI Committee and QI teams; holding regular QI meetings at least monthly; developing annual Quality Management Plans; and developing of work-plans for QI projects
• Develop the improvement charter—the aim, objectives, and indicators—and orient new teams or new staff members in the use of the charter.
• Support the staff to analyse gaps in performance, test and implement changes
• Help the facilities and the district tackle challenges that arise during the improvement effort.
Conduct regular coaching visits/ support to QI teams
• Conduct regular coaching visits and mentor the team to improve services through role playing, observation, and immediate feedback.
• Supporting facility teams in performance measurement e.g., data abstraction, verification, validation, and entry into the performance measurement database
• Asses the performance/functionality of the team
Maintain regular communication with the CATALYST Study management team and the project
• Maintain regular communication on QI activities via meetings, email, or phone with the QI Advisor CATALYST study management team and the project officer.
Organize and facilitate learning sessions
• Participating fully during the various peer learning platforms like the Regional Group meetings and review meetings
• Help teams prepare for their results’ presentation at learning sessions.
• Facilitate discussions during learning sessions.
Document and report on the QI effort
• Supporting the documentation of key QI activities taking place at the facilities e.g., QI Committee meeting minutes, and QI Projects
• After each coaching visit, complete a report and forward it to the team, the project officers, and the district and provincial managers.
- Ability to work independently, with possession of strong mentorship and coaching skills
- Thorough knowledge and understanding of Quality Improvement
- Knowledge of the country’s HIV program
- Should possess problem-solving skills and be detail-oriented
- Strong written and verbal communication skills, with the ability to work in teams and manage time and projects
- Basic computer knowledge/skills and experience with use of Microsoft applications such as Word, Excel, PowerPoint and Access
- Willingness to travel
Qualifications And Experience
- Nursing degree or diploma, post-graduate training is an added advantage
- Certification in quality improvement is an added advantage
- Possess at least 5 years of experience working in the country’s public health sector, HIV programs and/or quality improvement/management system
More Information
- Job Application Details How To Apply Interested candidates should submit their application letter and detailed CV, clearly stating the position being applied for in the subject section of the email to: [email protected] by close of business on Friday 21 October 2022. Only shortlisted candidates will be contacted.
- This job has expired!
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