Job Summary
- Type: full-time
- Location: Harare
- Category: Quality Assurance
- Closing Date: 2026-08-12
Key Responsibilities
- Maintain and improve the Certification Services Management System in line with ISO/IEC 17021 and ISO/IEC 17065 requirements.
- Manage and maintain documented information within the Certification Services Department.
- Ensure policies, procedures, work instructions, and related documents are regularly reviewed, updated, implemented, and controlled.
- Plan, coordinate, and monitor Certification Services activities in accordance with the approved annual calendar and management directives.
- Monitor compliance with certification requirements and prepare periodic conformity and performance reports.
- Assist in the review and improvement of policies, procedures, and systems used in certification activities.
- Support internal and external audits, accreditation assessments, and corrective action processes.
- Maintain records and documentation required to demonstrate compliance with accreditation and certification requirements.
- Provide administrative and technical support to the Manager – Certification Services as required.
Requirements
- Degree in Engineering, Natural Sciences, Quality Management, or a related technical field.
- Strong computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook, and Teams).
- Excellent attention to detail, analytical, organizational, and report-writing skills.
- Training in management systems standards such as ISO 9001, ISO 14001, ISO 45001, ISO 22000, and ISO/IEC 27001.
- Sound knowledge of certification and accreditation requirements, including ISO/IEC 17021, ISO/IEC 17065, ISO 22003-1, ISO 9001, ISO 14001, and ISO 45001.
- Strong interpersonal and communication skills with the ability to work effectively across teams.
- A minimum of three (3) years’ relevant experience in certification, auditing, quality assurance, quality management systems, or a related field.
How to Apply
About the Company
The Standards Association of Zimbabwe (SAZ) serves as the primary national body dedicated to standardization activities across the country. As a key Organization for Standardization, SAZ is instrumental in developing, promoting, and implementing national standards for various industries and products within Zimbabwe. Its comprehensive services include product certification, systems certification, quality management training, and accredited laboratory testing. These initiatives are crucial for enhancing product quality, ensuring consumer safety, and fostering industrial competitiveness and trade both locally and internationally for Zimbabwean businesses. Ultimately, SAZ contributes significantly to sustainable economic development and public welfare by upholding internationally recognized standards and best practices throughout Zimbabwe.
An Organization for Standardization.
Website: https://www.saz.org.zw/
Frequently Asked Questions
What typical qualifications, certifications, or education are needed for a Quality Assurance Officer role in Zimbabwe, particularly one focused on standards?
A Bachelor's degree in a science, engineering, or quality management field is generally required. Industry-specific certifications, such as ISO 9001 Lead Auditor or other relevant quality management standards, are highly advantageous and often preferred by Zimbabwean employers in this sector.
What are the common day-to-day responsibilities for a Quality Assurance Officer within a standards organization in Zimbabwe?
Daily tasks typically involve conducting inspections, audits, and tests to ensure products, processes, or services comply with national and international standards. This includes documenting findings, preparing comprehensive reports, and collaborating with various stakeholders to implement corrective actions and ensure continuous improvement.
What is the local work culture and what are the key expectations for a Quality Assurance professional in a Zimbabwean organization focused on standards?
Zimbabwean work culture often values professionalism, adherence to established protocols, and a strong sense of responsibility, particularly in roles dealing with compliance and quality benchmarks. Employers expect diligence, meticulous attention to detail, and the ability to work ethically and collaboratively to uphold high standards across local industries.
What are the realistic career progression or growth paths for a Quality Assurance Officer in Zimbabwe?
Career progression for a QA Officer often involves advancing to Senior QA Officer, QA Manager, or Quality Systems Auditor roles within various industries or regulatory bodies. Specialisation in specific industry standards, quality system development, or risk management can also open doors to more senior consulting or leadership positions.
What typical benefits (e.g., leave, medical aid, pension) can one expect from a Quality Assurance Officer role in Zimbabwe?
Standard benefits in Zimbabwe usually include statutory provisions such as annual, sick, and maternity leave as outlined by labor laws. Most employers also provide a defined medical aid package and contribute to a pension scheme, with additional allowances sometimes offered based on company policy.
How should one approach the application process for this role in Zimbabwe, and what do employers typically look for?
Applicants should submit a well-structured CV highlighting relevant QA experience, qualifications, and any certifications, along with a concise cover letter demonstrating an understanding of local standards and regulations. Employers in Zimbabwe typically look for candidates with a keen eye for detail, strong analytical skills, and a commitment to maintaining quality and compliance.